On Mon, Apr 1, 2013 at 2:04 PM, Steven Carr <[email protected]> wrote:
> Have you read the UPGRADING file? it explains which files to backup. Copy > those files (and any additional modifications that you made to OTRS) to a > new "test" system. Then test to make sure everything is working, fix things > that aren't and make sure you document what you have done. Repeat with > migrating the live system using the notes you made from the test system. > > > Hi Again, I have installed the new version OTRS 3.2.4 on CentOS 6.4. I have doubt about backup. I have taken MySQL Data Backup as of now from the old server. Not sure how do i backup all queues,agents,groups,email address details and etc.... from the old server and populate it to the new server so that i do not miss any piece which were configured in the old server. Please suggest. Regards, Kaushal > On 1 April 2013 00:36, Kaushal Shriyan <[email protected]> wrote: > >> On Fri, Mar 29, 2013 at 11:28 AM, Kaushal Shriyan < >> [email protected]> wrote: >> >>> Hi, >>> >>> I am migrating from the current live setup of OTRS Application Version >>> 3.1.7 running on CentOS Linux Version 5.8 server to a new OTRS server >>> running OTRS Application Version 3.2.3 hosted on CentOS 6.4. >>> >>> Any prerequisites i need to take care while migrating from one box to >>> another box? >>> I can think of only backing up MySQL DB otrs and populating the data to >>> the new box. Any thing else to be taken care to carryout the migration >>> without any glitch, please suggest. >>> >>> Regards, >>> >>> Kaushal >>> >>> >>> >> >> Hi, >> >> checking in again for my earlier post to this mailing list. Any >> suggestions please? >> >> Regards >> >> Kaushal >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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