In general, no. But the ticket could be moved to a read-only queue.
On Mon, Apr 15, 2013 at 3:33 PM, Gustavo Azambuja <[email protected]>wrote: > Hi, its possivle lock the close tickets to edit. In other words, make > impossivle to any Agent add notes, etc to one close ticket? > > > > -- > Gustavo Azambuja - Linux User: 275813 > http://gazambuja.com > > Uruguay: *091 300 333* (Montevideo - Mobile) > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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