Are you a new user to an existing installation? If so, you should ask your admin. If you've just installed OTRS, you should have installed 3.2.latest.
On Wed, Jun 5, 2013 at 9:23 PM, Roman Gelfand <[email protected]> wrote: > I am using otrs version 2.4 When logging in as agent, I can't seem to > find a way to add a ticket. Is that by design? If not, could you let > me know how to do this. > > Thanks in advance > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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