Actually, I had installed it using apt on debian squeeze. The highest version available is 2.4. It has pretty much everything I need, now.
Also, I have found the answer, As it turns out, I could create a ticket as an agent. Thanks, On Thu, Jun 6, 2013 at 8:07 AM, Gerald Young <[email protected]> wrote: > Are you a new user to an existing installation? If so, you should ask your > admin. If you've just installed OTRS, you should have installed 3.2.latest. > > > On Wed, Jun 5, 2013 at 9:23 PM, Roman Gelfand <[email protected]> wrote: >> >> I am using otrs version 2.4 When logging in as agent, I can't seem to >> find a way to add a ticket. Is that by design? If not, could you let >> me know how to do this. >> >> Thanks in advance >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
