Hi! I already know, that there are certain transition actions that can be used when you define a ticket process. Is there - additionally - a way to generate new ticket(s) from within the workflow of a process ticket?
So long, Juergen.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs