Hello Jurgen, I have shared the files and a manual of usage in the following address.
https://www.dropbox.com/sh/4on8o2m34z858q1/x4ulIV959R Hope it helps. Best Regards 2013/10/22 Mnich, Jürgen <juergen.mn...@pkv.de> > Hi!**** > > ** ** > > I already know, that there are certain transition actions that can be used > when you define a ticket process.**** > > Is there – additionally – a way to generate new ticket(s) from within the > workflow of a process ticket?**** > > ** ** > > So long,**** > > Juergen.**** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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