Its more an regex issue then OTRS. My process or the regex always fail when a dynamic field is NULL (no value). Right now I haven´t found the correct regex to verify for empty values, I have checked \0 , \x00 , .{0}.
Regards Christoph Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Ohliger, Christoph Gesendet: Dienstag, 12. November 2013 13:10 An: 'User questions and discussions about OTRS.' Betreff: Re: [otrs] Regex in process tickets Yes, it works with this simple example. But I have some trouble with more complex regex expression especially with AND/OR condition and I currently assume that anything isn´t working correct within OTRS. I am currently doing further tests (OTRS 3.2.12). Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Nils Leideck (LX) Gesendet: Dienstag, 12. November 2013 10:59 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Regex in process tickets Did you already try the reg exp without the surroundings? On 12.11.2013, at 08:51, Ohliger, Christoph <christoph.ohli...@fh-rosenheim.de> wrote: Nils, seems that the documentation isn´t correct regards Christoph Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Nils Leideck (LX) Gesendet: Montag, 11. November 2013 20:46 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Regex in process tickets Did you try \bcat\b only? On 11.11.2013, at 16:30, Ohliger, Christoph < <mailto:christoph.ohli...@fh-rosenheim.de> christoph.ohli...@fh-rosenheim.de> wrote: has anyone tested the regex function in transition. When using qr{\bcat\b}xms as the match condition I would assume that it matches when the dynamic field has the value cat Cheers, Nils -- <http://webint.cryptonode.de/> http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: <http://otrs.org/> http://otrs.org/ Archive: <http://lists.otrs.org/pipermail/otrs> http://lists.otrs.org/pipermail/otrs To unsubscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs> http://lists.otrs.org/cgi-bin/listinfo/otrs Cheers, Nils -- http://webint.cryptonode.de / a Fractal project
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