You can try to set this password directly on the database, set the pw field
for the user root@localhost whit this value roK20XGbWEsSM

The pass is root.

Regards.

Carlos.


2013/12/3 Tennant, Jacob <jacob.tenn...@pierpont.edu>

> I just completed a manually install of OTRS 3.3.2-01 on a fresh install
> and on the last page it gave the default login of root@localhost and a
> long random character string for a password of which I copied down on my
> trusty notepad and triple checked it.
>
> When I went to login for the first time the system responds that the
> password is incorrect!!!!
>
> Is there anyway to edit a file somewhere to reset this password?
>
>  It is a fresh install but I would not like to have to repeat all of the
> steps over again. . .
>
> --
>
> Jacob W. Tennant
>
> IT Development Specialist
>
> Pierpont Community & Technical College
>
> Office: 304-333-3641
>
> jacob.tenn...@pierpont.edu
>
>
>
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