You can avoid hacking the database directly by using the
otrs.SetPassword.plutility
/opt/otrs: $ bin/otrs.SetPassword.pl root@localhost mysecretpass
--
Mike
On Tue, Dec 3, 2013 at 7:59 PM, Carlos Andrés Gallego Arboleda <
[email protected]> wrote:
> You can try to set this password directly on the database, set the pw
> field for the user root@localhost whit this value roK20XGbWEsSM
>
> The pass is root.
>
> Regards.
>
> Carlos.
>
>
> 2013/12/3 Tennant, Jacob <[email protected]>
>
>> I just completed a manually install of OTRS 3.3.2-01 on a fresh install
>> and on the last page it gave the default login of root@localhost and a
>> long random character string for a password of which I copied down on my
>> trusty notepad and triple checked it.
>>
>> When I went to login for the first time the system responds that the
>> password is incorrect!!!!
>>
>> Is there anyway to edit a file somewhere to reset this password?
>>
>> It is a fresh install but I would not like to have to repeat all of the
>> steps over again. . .
>>
>> --
>>
>> Jacob W. Tennant
>>
>> IT Development Specialist
>>
>> Pierpont Community & Technical College
>>
>> Office: 304-333-3641
>>
>> [email protected]
>>
>>
>>
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>>
>
>
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