Gerald,

It must have been my mac, because I have it now from my workstation at the 
office.  Thanks for your response.


Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 303-731-5634
Cell:  720-989-5981

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald 
Young
Sent: Saturday, December 14, 2013 5:22 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] PDF Manual

http://doc.otrs.org/3.3/en/html/ (see the links at the top?)

On Sat, Dec 14, 2013 at 6:33 PM, Jill Goldstein 
<jill.goldst...@spfsolutions.biz<mailto:jill.goldst...@spfsolutions.biz>> wrote:
Greetings and Salutations from SPF Solutions, LLC in Englewood, Co,

We are using OTRS for our ticketing program, and I have a bit of a learning 
curve when it comes to configuring/administering OTRS.

I have found the online manual for OTRS, and am grateful for it.  However, I 
was wondering if we can get a pdf of the manual somewhere?

--
Jill Goldstein
Customer Support
Phone:  303-731-5634<tel:303-731-5634>
http://spfsolutions.biz

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