>how to disable the AddNote email notification that goes out to agents. AddNote will go to the owner of a ticket if it's locked and the submitter of the note is not the owner. This is "communication" and can't be turned off without adjusting code.
>As well as any tips to improve speed. don't run on Windows. On Thu, Jan 9, 2014 at 2:46 PM, Leah Kelly <[email protected]> wrote: > Alright, scratch everything else. > > All I really would love to know (for now) is how to disable the AddNote > email notification that goes out to agents. > > As well as any tips to improve speed. > > Thank you so, > Leah > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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