+1

I have similar issue

I do have the incoming mail address "[email protected]", and I don't auto-reply send to this address as well (because it will open another article into the existing article).


Atenciosamente,

Edson Carlos Ericksson Richter

Em 11/12/2015 11:31, John Koch escreveu:
Hi,

How can I avoid send auto reply (new ticket created) for specific domains? For example when someone sending us email from [email protected] <mailto:[email protected]> we do not want to send the usual "new ticket confirmation" auto reply.



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