+1
I have similar issue
I do have the incoming mail address "[email protected]", and I
don't auto-reply send to this address as well (because it will open
another article into the existing article).
Atenciosamente,
Edson Carlos Ericksson Richter
Em 11/12/2015 11:31, John Koch escreveu:
Hi,
How can I avoid send auto reply (new ticket created) for specific
domains? For example when someone sending us email from
[email protected] <mailto:[email protected]> we do not want to
send the usual "new ticket confirmation" auto reply.
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