FYI this seems to be limited to VoLTE. I have had success removing it from customers'/clients' lines and then having them disable LTE voice in the cellular menu and restarting the phone.
Alex (VZW Tech) (Opinions and statements are my own, I do not speak for Verizon Wireless in any official capacity) On Mar 18, 2016 6:42 PM, "Gareth Tupper via Outages" <[email protected]> wrote: > FYI: > > > > Dear , > > This email is to confirm receipt of your recent request to Verizon > Wireless. Thank you for taking the time to contact us concerning your > account. We would like to inform you that your request has been processed. > > Verizon wireless is having troubles with voice on apple products all > across CA currently, mostly in SOCO ETA is approx. 6 hrs > > Please feel free to contact our Business and Government Customer > Operations at *1.800.922.0204 <1.800.922.0204>* or **611* from your > wireless phone or visit us at verizonwireless.com > <http://ecrmomcl.verizonwireless.com/documentmanager/openaccess/EmailHandler/c.do?a=ECRMOM&c=34475&i=D1E908CA-0584-3AD7-A08E-74A12B78C9C3&r=ODI1NTQ0ODEyAMb%2F3BISAV8w7AzSm390iNQi4bBf0HVAtauEjAEQeY68vTupoIp6ShK8ci59pOXYnxxf3Hi%2BYk23L5shIVtRZrs%3D&t=https%3A%2F%2Fwww.verizonwireless.com&EMHID=ba5016b26ab9c523508e21832356ec8a> > if you need further assistance. We are open from 7a.m. to 11p.m. EST, > Monday through Friday, to assist you. We appreciate your business and we > hope to be able to serve you again in the future. > > Thank you for choosing Verizon Wireless. > > Sincerely, > Verizon Wireless Business and Government Customer Operations > > > > > This electronic mail transmission contains information from Warner Pacific > Insurance Services that may be confidential or privileged. Such information > is solely for the intended recipient, and use by any other party is not > authorized. If you are not the intended recipient, be aware that any > disclosure, copying, distribution or use of this message, its contents or > any attachments is prohibited. Any wrongful interception of this message is > punishable as a Federal Crime. If you have received this message in error, > please notify the sender immediately by telephone (800) 801-2300 or by > electronic mail at [email protected]. > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > >
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