The same discussion was had on the LINX mailing list when people stated that packet loss only occurred on LINX and not on a transit provider. Google piped in and said that rate limiting applies on various parts of their network. The route that your lossy traffic is taking is almost certainly different to the route your non-lossy traffic is taking.
Try a UDP MTR to port 53 on 8.8.8.8 – this will prove the problem either way. From: Outages [mailto:[email protected]] On Behalf Of Izzy Goldstein - TeleGo via Outages Sent: 05 January 2017 15:23 To: Simon Lockhart <[email protected]> Cc: [email protected] Subject: Re: [outages] (WI) Packet Loss to Google on Charter i dont think the issue is google because from other connection(verizon fios etc) it works, with the same retes etc and when i ping TW Default Gateways from our clients, i also have packet loss so it appears to us, the issue is with Time Warner (surprised ?) On Thu, Jan 5, 2017 at 10:17 AM, Simon Lockhart via Outages <[email protected]<mailto:[email protected]>> wrote: On Thu Jan 05, 2017 at 03:12:10PM +0000, Jesse Curtis via Outages wrote: > I am getting ~50% packet loss to 8.8.8.8, 4.2.2.2, 216.58.216.238, and > 172.217.1.46 on two separate Charter (Time Warner) lines in SE Wisconsin. It > looks to be affecting just ping requests as DNS and google websites are still > working. Google have publicly stated that they rate limit ICMP to their public services such as 8.8.8.8 - so if you're only seeing ping requests being dropped but all other functionality operating as normal, then this is what you're seeing. Simon _______________________________________________ Outages mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/outages -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085<tel:(212)%20477-1000> Direct: (929) 477-2085<tel:(929)%20477-2085> Website: www.telego.com<http://www.telego.net/> [https://lh4.googleusercontent.com/Ze7NkT2QtotXfVWbpWXrpSMRIcAdqb0Ci0_RZsAjQzmRrd-_v02-O86QlqwZnGUE8SlBECXBvJUPXSH7ZRyDvDVeaXQFSS5SiA4gan112DN-0s2D3prRdt2UeUprZQEo1YmUFfZ7]<http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX<https://youtu.be/DaT8YAZ4V0w>
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