We're not seeing any issues with calls getting through (mid-South/East TN), but are seeing some weirdness with caller ID from Verizon numbers in some cases (+xxxxxxxxxx instead of "Wireless Caller" xxxxxxxxxx).
Brian Ladd Customer Care Manager Voiceopia Communications On Mon, Jan 14, 2019 at 12:08 PM Frank Bulk via Outages <[email protected]> wrote: > What does that VZW customer with HD enabled get when calling -- no audio, > busy, fast busy, or something else? > > Frank > > -----Original Message----- > From: Outages <[email protected]> On Behalf Of Spencer Miller > via Outages > Sent: Monday, January 14, 2019 10:58 AM > To: [email protected] > Subject: Re: [outages] Verizon Wireless HD calling outage > > We are seeing the same issue in Central Nebraska when dialing 800 numbers > as a VZW customer. It seems to be fairly widespread. > > Thank you, > > SPENCER MILLER > Bosselman Enterprises > > -----Original Message----- > From: Outages <[email protected]> On Behalf Of Nick via Outages > Sent: Monday, January 14, 2019 9:11 AM > To: [email protected] > Subject: [outages] Verizon Wireless HD calling outage > > This email is coming from outside of Bosselman. Be aware of fraud or > malicious software and malicious websites. > > (Original message is below this line) > --------------------------------------------------------------------- > > I work for a CLEC in Eagle River, WI. Starting around 4am this morning we > started receiving complaints about VZW customers not being able to call our > landline phone customers. > > In talking with VZW tech support they say that the issue is related to the > HD calling feature, turning it off enables VZW customers to call us. > > The VZW tech I spoke with indicated that the problem is wide spread and he > previously thought just related to calling 800 numbers from VZW cell > phones. The tech said it may be up to 5 business days for the problem to > get fixed (but hopefully that’s just the standard fix time they give when > they don’t know what the problem is). In the meantime turning off HD > calling fixes the issue. > > I’m not sure if widespread means just the County area, State or Nationwide > but just FYI in case anyone else is running into this. > > Thank you, > > Nick Paul > ChoiceTEL > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages >
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