We just had one of our DOCSIS sites with them come back up On Tue, Nov 15, 2022 at 12:07 John Tracy via Outages <[email protected]> wrote:
> As a matter of fact, I do see most data routed through Chicago from here > over our WOW connection. > > On Tue, Nov 15, 2022 at 12:03 PM Bruce Wainer via Outages < > [email protected]> wrote: > >> Our wavelength fiber connection (Lumen) from Equinix CH3 to Lebanon, Ohio >> failed from its working path to its protect (backup) path at 10:10AM. We >> were also informed by Equinix that they have a major outage for Metro >> Connect services at Equinix CH3 starting at the same time. We have no >> further details from Lumen nor Equinix at this time. Next update from >> Equinix should be soon. >> >> I know that Chicago isn't close to Alabama, but if WOW is hosting >> services there, or routing a lot of traffic through there, it may be >> related (possibly other Chicago datacenters, not just Equinix CH3). And if >> not, the above is probably useful for this mailing list anyway. >> >> Bruce Wainer >> >> >> On Tue, Nov 15, 2022 at 12:57 PM Josh Luthman via Outages < >> [email protected]> wrote: >> >>> Thanks for the reminder, I forgot they go down on patch Tuesdays. No >>> need to screen 1000 calls that we can't fix their game servers. >>> >>> On Tue, Nov 15, 2022, 12:52 PM Brooks Bridges via Outages < >>> [email protected]> wrote: >>> >>>> Unless something has changed since I played several years ago, Tuesday >>>> mornings are patch / reset days for WoW (world of warcraft) and they're >>>> always down for a few hours. >>>> >>>> On 11/15/2022 9:47 AM, Begarowicz, Shawn via Outages wrote: >>>> >>>> But holy cow they are down as well.. So WIDE OPEN WEST Cable and World >>>> of War Craft. Ummmm >>>> >>>> >>>> >>>> Thank You, >>>> Shawn Begarowicz (Technology/Service Manager) >>>> Complete Interactive Technologies >>>> 44265 Groesbeck Highway >>>> <https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g> >>>> Clinton Township, MI 48036 >>>> <https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g> >>>> 586-439-2000 Ext. 120 | 586-439-2001 Fax >>>> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax >>>> 586-883-4037 Cell >>>> [email protected] >>>> www.cit-4u.com >>>> For Technical Support: >>>> [email protected] >>>> Website: >>>> www.cit-4u.com >>>> >>>> Celebrating 30 Years of your VISION our SOLUTION >>>> >>>> >>>> >>>> >>>> >>>> The information contained in this message is confidential and, if >>>> addressed to a client or certain counsel, is subject to the attorney-client >>>> or work-product privilege, and is intended only for the use of the >>>> individual or entity named above. If the reader of this message is not the >>>> intended recipient, you are hereby notified that any dissemination, >>>> distribution or copying of this communication is strictly prohibited. If >>>> you have received this communication in error, please reply or notify us >>>> immediately by email or telephone, and destroy or erase the message. >>>> >>>> >>>> >>>> Please think twice before printing out this email! >>>> >>>> >>>> >>>> *From:* Outages <[email protected]> >>>> <[email protected]> *On Behalf Of *Rich Greenwood via Outages >>>> *Sent:* Tuesday, November 15, 2022 12:43 PM >>>> *To:* [email protected] >>>> *Subject:* Re: [outages] [EXTERNAL] WOW in Alabama >>>> >>>> >>>> >>>> All of the servers show a status of offline on their status page: >>>> >>>> https://worldofwarcraft.com/en-us/game/status/us >>>> >>>> >>>> >>>> On Tue, Nov 15, 2022 at 9:35 AM Begarowicz, Shawn via Outages < >>>> [email protected]> wrote: >>>> >>>> The entire state of Michigan is also down.. we have about 100 >>>> customers affected.. the WOW support phone numbers are not reachable >>>> either.. >>>> >>>> >>>> >>>> Thank You, >>>> Shawn Begarowicz (Technology/Service Manager) >>>> Complete Interactive Technologies >>>> 44265 Groesbeck Highway >>>> <https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g> >>>> Clinton Township, MI 48036 >>>> <https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g> >>>> 586-439-2000 Ext. 120 | 586-439-2001 Fax >>>> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax >>>> 586-883-4037 Cell >>>> [email protected] >>>> www.cit-4u.com >>>> For Technical Support: >>>> [email protected] >>>> Website: >>>> www.cit-4u.com >>>> >>>> Celebrating 30 Years of your VISION our SOLUTION >>>> >>>> >>>> >>>> >>>> >>>> The information contained in this message is confidential and, if >>>> addressed to a client or certain counsel, is subject to the attorney-client >>>> or work-product privilege, and is intended only for the use of the >>>> individual or entity named above. If the reader of this message is not the >>>> intended recipient, you are hereby notified that any dissemination, >>>> distribution or copying of this communication is strictly prohibited. If >>>> you have received this communication in error, please reply or notify us >>>> immediately by email or telephone, and destroy or erase the message. >>>> >>>> >>>> >>>> Please think twice before printing out this email! >>>> >>>> >>>> >>>> *From:* Outages <[email protected]> *On Behalf Of *John >>>> Tracy via Outages >>>> *Sent:* Tuesday, November 15, 2022 12:32 PM >>>> *To:* [email protected] >>>> *Subject:* [EXTERNAL] [outages] WOW in Alabama >>>> >>>> >>>> >>>> CAUTION: This email originated from outside of the organization. Do not >>>> click links or open attachments unless you recognize the sender and know >>>> the content is safe. >>>> >>>> >>>> >>>> We are seeing full outages for WOW in the state of Alabama. Anybody >>>> have any details on this. I can't get to any of their support pages or >>>> status reports. >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Rich Greenwood >>>> Senior Engineer >>>> >>>> Shasta County Office of Education >>>> >>>> Information Technology >>>> >>>> 1644 Magnolia Ave. >>>> <https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g> >>>> >>>> <https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g> >>>> >>>> Redding, CA 96001 >>>> <https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g> >>>> >>>> <https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g> >>>> >>>> Office: 530 >>>> <https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g> >>>> -225-0161 >>>> >>>> Hotline: 530-225-0279 >>>> >>>> [email protected] >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing >>>> [email protected]https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>> _______________________________________________ >>> Outages mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/outages >>> >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > -- -- Hunter Fuller (they) Router Jockey VBH M-1C +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering
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