I think it would be pretty unbelievable if they didn’t have a several pilot phases (with increasing numbers of employees involved).
Even running both systems in parallel has issues – people getting paid twice, people not getting paid at all etc., can still occur… Cheers Ken From: [email protected] [mailto:[email protected]] On Behalf Of David Connors Sent: Wednesday, 23 June 2010 2:40 PM To: ozDotNet Subject: Re: [OT] HealthSMART problems On 23 June 2010 16:14, Ken Schaefer <[email protected]<mailto:[email protected]>> wrote: And sometimes a, b and c end up being so bad you have a huge IT debacle. The problems in health payroll were pretty much inexcusable irrespective of project complexity. The current issue of not being able to pay anyone could have been avoided if they had a rollout plan included parallel operation of both systems. Maybe do 1% of pays in the new system first, then start cutting over more and more employees as the system is validated? Re: the topic of poor contracts, I don't know if anyone noticed this in the press at the time, but you can only laugh (or cry): http://www.theaustralian.com.au/australian-it/we-delivered-quality-payroll-solution-to-qld-health-ibm/story-e6frgakx-1225857268396 IBM declined to explain the exact nature of the problems but a spokesman said: "IBM is confident in the quality of the solution delivered to the Queensland government." No seriously. That was April, and then today you see: http://www.theaustralian.com.au/australian-it/no-end-to-queensland-payroll-debacle/story-e6frgakx-1225883123593 The paymasters can't even pay themselves. Awesome. David. -- David Connors ([email protected]<mailto:[email protected]>) Software Engineer Codify Pty Ltd - www.codify.com<http://www.codify.com> Phone: +61 (7) 3210 6268 | Facsimile: +61 (7) 3210 6269 | Mobile: +61 417 189 363 V-Card: https://www.codify.com/cards/davidconnors Address Info: https://www.codify.com/contact
