On Thu, May 9, 2013 at 1:58 PM, David Burstin <[email protected]>wrote:
> I am neutral about Windows 8, but what I do find annoying is that when > people voice their opinions they get labeled as 'haters'. While it's a > convenient way to dismiss other people's concerns, what you are basically > saying is "this doesn't bother me so it can't be legitimate and therefore > only reason you are saying it is because you are a troll/hater". Not a > great basis for a productive discussion imho. > I agree. I have this game I play as a part of mentoring people working for me on usability. I call it "The Level 1 Helpdesk Test". Whenever I see something that is batshit crazy, I ask them to run it past The Level 1 Helpdesk Test which involves: 1. Sitting at your PC pretending you're on level 1 helpdesk. 2. Imagine you've just answered the phone and someone is ringing up about the feature you've just shown off. 3. Imagine the conversation with that person as you describe how to use the feature. Windows 8 fails the level 1 help desk test in style. Caller: "Hello. I can't find my Windows desktop" Helpdesk: "Can you see a picture of Seattle or a mountain with desktop written on it?" Caller: "Ummm... no, I think ... I can see a picture of Julia Gillard and the weather in Paris, but I'm in Brisbane. Should I click on the purple box about Victoria Beckham?" Helpdesk: "No, keep looking for a box with desktop written on it in tiny writing." Caller: "Oh, I've found a flower with desktop written on it." Helpdesk: "That's your desktop. Click on that. BTW it is a flower today but it might be a mountain or seattle tomorrow." Caller: "That's better, I can see Windows now." Helpdesk: "Is that all?" Caller: "No, I can't see my start menu." Helpdesk: "Oh, you were just at the start menu." Caller: "The boxes with Victoria Beckham?" Helpdesk: "Yes, that's it." Caller: "Where is it?" Helpdesk: "It is in the bottom left single pixel of your monitor." Caller: "What's a pixel?" Helpdesk: "Nevermind, just move your mouse to the bottom left and you'll see a start menu pop up." Caller: "Oh, I see. But when I move my mouse over the button it disappears." Helpdesk: "Oh, you're not meant you click on it, you just move your mouse to make it appear and then click on it without actually moving your mouse over it." etc etc etc Fkn fail. Don't even start me on the Charms "Nothing can be shared right now" bar. You should try managing server 2012 via RDP sometime. It really is just 1 pixel in the bottom left which is nearly impossible to click on unless your RDP is full screen. What did they do in previous versions of Windows? Helpdesk: "If you want a document or program, click start." Caller: "Thanks!" *click* David. On 09/05/2013 1:34 PM, "Corneliu I. Tusnea" <[email protected]> wrote: > >> I like Windows 8 ... I know it's surprising but I do really like it. I >> have it now running on all my PCs and almost all our office is on W8. I >> don' understand why people don't like it. >> There were a fair bit of haters complaining about the change ... because >> they complained when Vista came that the UI is different and then when the >> Ribbon came that is different and then when VS came and it was different >> and so on. >> And those haters make the world go round .. the other way... Is it >> because of the missing start button? Oh, 16 years ago we complained when >> the start button appeared because we had to press Start to Stop the >> computer. >> Now we complain that it's gone because we have to press a key to move the >> mouse too much in the corner to find the start or because it's taking the >> complete screen (like you really try to click on the desktop after you >> opened the start menu. >> >> I love W8 because it's bloody fast. Bloody fast and as stable as W7. I >> love that I have 3 task bars on the 3 screens that I have. I love that I >> can dock the Metro Skype on the left of one of the screens and it stays >> there. >> I love that the mail app is actually usable compared to the old mail app. >> It's not Outlook but it's good for what I need and super easy to read. >> I love the consolidated notifications appearing on the screen from all >> the apps. >> >> I think too many people were shocked by the change: 1. It was not "like >> Apple". 2. It was not like Windows so they freaked out, complained, media >> made a big buzz and now everyone thinks W8 sucks .. because that's what >> they've heard. >> I loved a Dick-smith kid that was trying to convince me that W8 sucks and >> I've asked him "Did you actually use it". No was the answer but he knew it >> sucks because there is no Start button ... >> >> >> :) >> >> >> >> >> >> >> On Thu, May 9, 2013 at 9:18 AM, mike smith <[email protected]> wrote: >> >>> On Thu, May 9, 2013 at 9:04 AM, Ken Schaefer <[email protected]>wrote: >>> >>>> Since I obviously was not making my point clear: Microsoft’s not >>>> aiming to be a hardware vendor. So, for them, 1.8% is probably exceeding >>>> all expectations. As a company. they are not aiming to dethrone anyone. >>>> **** >>>> >>>> ** ** >>>> >>>> What they are probably more worried about is *overall* Win 8 sales. >>>> Remember, Microsoft’s a software company - not a hardware vendor. They have >>>> Dell, Acer, HP, Asus, Lenovo, Fujitsu etc. etc. etc. to make and ship >>>> hardware.**** >>>> >>>> ** >>>> >>> >>> Even when you look at the OS breakdowns on that link you provided. >>> >>> >>>> ** >>>> >>>> Personally, I’m kinda surprised that Lenovo, Dell and HP aren’t higher >>>> up the rankings. I suppose it just goes to show how many Android tablets >>>> are actually being shipped.**** >>>> >>>> ** >>>> >>> >>> HP seem to be hedging. >>> >>> Android - http://www8.hp.com/us/en/ads/slate-7/landing.html >>> >>> W8 - >>> http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=1MQQ7hacxboAAAE707dHo0z8&jumpid=cp_r163_us/en/pc_comm/elite_super/elitepad/buynow1 >>> >>> I have to say the Android of the 2 has the better pricepoint. If you >>> use a tablet for messaging, browsing, reading, what advantage do you get >>> from W8 tablet to justify it? I just don't see several hundred dollars of >>> advantage there. >>> >>> >>> (disclaimer: I work for HP SW - these views are mine, and not my >>> employers) >>> >>> >>> >>> >>>> ** >>>> >>>> Cheers**** >>>> >>>> Ken**** >>>> >>>> ** ** >>>> >>>> *From:* [email protected] [mailto: >>>> [email protected]] *On Behalf Of *mike smith >>>> *Sent:* Thursday, 9 May 2013 1:24 AM >>>> >>>> *To:* ozDotNet >>>> *Subject:* Re: Is Surface really failing?**** >>>> >>>> ** ** >>>> >>>> It isn't the order that counts, its % of market. And 1.8% against >>>> Apple's 39.6% and Samsung's 17.9% ? Come on, its even beaten by others. >>>> If it wasn't Microsoft, it'd be included with others. **** >>>> >>>> ** ** >>>> >>>> If you look at it by OS, the results look even worse. The only thing >>>> that looks good is the YoY growth. And that's because it's starting off a >>>> low base. Android and iOS YoY are better, when you consider the previous >>>> year's base they are growing off.**** >>>> >>>> ** ** >>>> >>>> IMO, its overpriced for a new entrant. Apple can get away with >>>> overpriced models because they have the 'style' market. Android have the >>>> budget market, and some of the flagship market. MS don't have style or a >>>> good price. Look at the Touchpad for a lesson. (I'm not going to say a >>>> lot about that, cos of where I work:)**** >>>> >>>> ** ** >>>> >>> >>> >>> >>> -- >>> Meski >>> >>> http://courteous.ly/aAOZcv >>> >>> "Going to Starbucks for coffee is like going to prison for sex. Sure, >>> you'll get it, but it's going to be rough" - Adam Hills >>> >> >>
