One of our customers (UK govt org) has requested that the software we provide is held in escrow.
This will be our first product that is going to be escrowed and I've never been involved in the process and was wondering if it's a relatively straightforward process or something we'll need to carefully plan for. Also if there are any gotchas you found that would be great to hear about in advance. Thank you regards, Preet, in Auckland NZ
