The John Hunter team midwives have in place a consumer group, consisting of
"stakeholders" including consumers, a specialist obstetrician, and two GPs. The
group was to meet a couple of times a year, and were established only weeks before the
current crisis. To say that they have be invaluable in recent events is to
underestimate their contribution.
The group have been very active in meeting key decisionmakers, talking to the press
and dealing with community awareness etc.
Their ideas and input bring another dimension to planning and service design.
My suggestion is that all of us cease the useless practice of consumer satisfaction
surveys etc, and convene such groups.
PS
The JHH Team will be suspended from the first week of September, however we are still
negotiating one last option. We are grateful for all of the support we have recieved,
and all the letters & emails THEY have recieved. "Thank you" doesn't seem enough, but
please keep it up. We have still a very small chance.
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