I should also mention that I have tried increasing the 'browseTimeout' by
editing the Env.config file, and I have also seen the IBM article that
google brings back, and tried replacing the DLL they provide - when I do
that, I get 'method with signature X doesnt exist' - aka, server and client
are out of sync, then.

Checking whether or not we have a support agreement of some kind.  Hoping
someone else has had this issue though?

M

On Fri, Feb 13, 2009 at 9:17 AM, Matthew Cosier <[email protected]> wrote:

> Hi All,
>
> Has anyone here used AvePoint DocAve 4.5 for migrating from 2003 -> 2007?
> I've installed the latest version of the client agent on a 64bit Win2k8
> machine, configured it and tested the TCP connection between the server and
> the client - all good.
>
> When I enter the migration section of the server software, I can choose
> Migrate from backup, I can then choose the target agent (the one which I
> installed the client agent on).  But whenever I click on it to 'choose the
> destination' (or basically, expand it) - it just hangs.  Eventually it comes
> back (120 seconds later) with a 'browse operation timed out'.
>
> I turned on 'debug' level tracing, and managed to get a call stack out of
> it, as well as the generic error:
>
>  (the first, generic timeout error):
>  --Erroring: id[3439_1234421027821]
> message[com.avepoint.docave.sp.service.ServiceException: Back end
> error:Failed to process the browse request, the browse process timed out.]
>
> The second error, more detailed:
> Method execution failed: com.avepoint.docave.sp.service.ServiceException:
> Back end error:Failed to process the browse request, the browse process
> timed out. at
> com.avepoint.docave.sp.service.impl.SPNodeServiceImpl.getNodesByType(SPNodeServiceImpl.java:451)
> at
> com.avepoint.docave.sp.service.impl.SPNodeServiceImpl.getNodes(SPNodeServiceImpl.java:329)
> at
> com.avepoint.docave.sp.dwr.SPRestorePlanDwr.get2007ItemLevelNodes(SPRestorePlanDwr.java:169)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at
> sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at
> java.lang.reflect.Method.invoke(Unknown Source) at
> org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
> at
> org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:316)
> at
> org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:319)
> at
> org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:178)
> at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:130)
> at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:191) at
> javax.servlet.http.HttpServlet.service(HttpServlet.java:713) at
> javax.servlet.http.HttpServlet.service(HttpServlet.java:806) at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
> at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
> at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValvejava:230)
> at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValvejava:175)
> at
> org.apache.geronimo.tomcat.valve.DefaultSubjectValve.invoke(DefaultSubjectValve.java:56)
> at
> org.apache.geronimo.tomcat.GeronimoStandardContext$SystemMethodValve.invoke(GeronimoStandardContext.java:353)
> at
> org.apache.geronimo.tomcat.valve.GeronimoBeforeAfterValve.invoke(GeronimoBeforeAfterValve.java:47)
> at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
> at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
> at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
> at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:563)
> at
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:261)
> at
> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
> at
> org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:581)
> at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
> at java.lang.Thread.run(Unknown Source)
>
> It's written in Java - can you believe that? That just seems so bizzare to
> me,...:)
>
> Thanks!
>
> M
>
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