Okay - We managed to fix it :)
It turns out it was the access account that I was specifying in the client
agent settings.  EVEN THOUGH the account is local administrator, has web
policies for every web application in the farm - it was still failing.
There is some other specific group, or security level that the new account
(that works) has, over the one that I was using - god only knows what this
is.  Any thoughts?

M

On Fri, Feb 13, 2009 at 9:23 AM, Noja, Fadi <[email protected]>wrote:

>  Are you using "in place" to migrate?  From memory (I haven't touched in
> it a few months now) there was 2 types of restore and migration.  One was in
> place and one was out of place.
>
>
>  ------------------------------
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf Of *Matthew
> Cosier
> *Sent:* Friday, 13 February 2009 9:18 AM
> *To:* [email protected]
> *Subject:* AvePoint DocAve - Migrations
>
>
>
> Hi All,
>
>
>
> Has anyone here used AvePoint DocAve 4.5 for migrating from 2003 -> 2007?
>
> I've installed the latest version of the client agent on a 64bit Win2k8
> machine, configured it and tested the TCP connection between the server and
> the client - all good.
>
>
>
> When I enter the migration section of the server software, I can choose
> Migrate from backup, I can then choose the target agent (the one which I
> installed the client agent on).  But whenever I click on it to 'choose the
> destination' (or basically, expand it) - it just hangs.  Eventually it comes
> back (120 seconds later) with a 'browse operation timed out'.
>
>
>
> I turned on 'debug' level tracing, and managed to get a call stack out of
> it, as well as the generic error:
>
>
>
> (the first, generic timeout error):
>
> --Erroring: id[3439_1234421027821]
> message[com.avepoint.docave.sp.service.ServiceException: Back end
> error:Failed to process the browse request, the browse process timed out.]
>
>
>
> The second error, more detailed:
>
> Method execution failed: com.avepoint.docave.sp.service.ServiceException:
> Back end error:Failed to process the browse request, the browse process
> timed out. at
> com.avepoint.docave.sp.service.impl.SPNodeServiceImpl.getNodesByType(SPNodeServiceImpl.java:451)
> at
> com.avepoint.docave.sp.service.impl.SPNodeServiceImpl.getNodes(SPNodeServiceImpl.java:329)
> at
> com.avepoint.docave.sp.dwr.SPRestorePlanDwr.get2007ItemLevelNodes(SPRestorePlanDwr.java:169)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at
> sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at
> java.lang.reflect.Method.invoke(Unknown Source) at
> org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
> at
> org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:316)
> at
> org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:319)
> at
> org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:178)
> at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:130)
> at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:191) at
> javax.servlet.http.HttpServlet.service(HttpServlet.java:713) at
> javax.servlet.http.HttpServlet.service(HttpServlet.java:806) at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
> at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
> at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValvejava:230)
> at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValvejava:175)
> at
> org.apache.geronimo.tomcat.valve.DefaultSubjectValve.invoke(DefaultSubjectValve.java:56)
> at
> org.apache.geronimo.tomcat.GeronimoStandardContext$SystemMethodValve.invoke(GeronimoStandardContext.java:353)
> at
> org.apache.geronimo.tomcat.valve.GeronimoBeforeAfterValve.invoke(GeronimoBeforeAfterValve.java:47)
> at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
> at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
> at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
> at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:563)
> at
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:261)
> at
> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
> at
> org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:581)
> at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
> at java.lang.Thread.run(Unknown Source)
>
>
>
> It's written in Java - can you believe that? That just seems so bizzare to
> me,...:)
>
>
>
> Thanks!
>
>
>
> M
>  ------------------------------
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