PS. Further info about the metadata issue we have discovered: a.. The metadata issue appears only on a document content type - any choice column metadata either disappears or resets to the default choice option b.. The issue only occurs when opening/editing and saving a document in Word 2003 and not when edited in Word 2007
----- Original Message ----- From: Judy Price To: [email protected] Sent: Saturday, August 15, 2009 1:40 PM Subject: Re: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2 Yes I have seen this and have a call logged with Microsoft Premier Support at the moment. They have been "researching" the issue for some weeks with still not status update. We have Office 2003 also and SP2 - seemed to appear also with the SP2 patch ----- Original Message ----- From: Ishai Sagi To: [email protected] Sent: Saturday, August 15, 2009 1:37 PM Subject: RE: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2 What type are the columns in question? From: [email protected] [mailto:[email protected]] On Behalf Of Paul Culmsee Sent: Friday, 14 August 2009 10:35 PM To: [email protected] Subject: Interesting metadata issue with Office 2003 SP2 and MOSS 2007 SP2 Hiya I have a site where one user reported that metadata was being 'lost' when saving a document to a particular doc lib from Word 2003. When I checked it out, the problem is actually on the document load. The user loads the document into Word from the affected doc lib, and when you check the properties in word (file->properties with that poor-mans document info panel), it is clear that the metadata has not been populated from the doc lib. Therefore when they save, blank metadata is written back, hence the perception that metadata is lost. The affected user has full control access to the site, and all other doc libs are unaffected. Not only does the metadata not populate, some columns are not even displayed in properties dialog. I log on as a different user, and suddenly I see the metadata, as well as additional columns. If the affected user logs in via another PC, the issue remains. Try any other document library on the site, and it is all fine. SP2 was installed 3 weeks ago and that seems to be around when users first noticed the issue. This is a pretty stock site who have been running happily for a year now. No naughty customisations, happy logs, good response time and no memory leaks. Has anybody else seen this one or similar behaviour before? It's a new one for me... Paul Culmsee seven sigma business solutions tel: 0410 533 585 fax: +61 (08) 9474 2601 www.sevensigma.com.au www.cleverworkarounds.com ---------------------------------------------------------------------------- Support procedure: https://www.codify.com/lists/support List address: [email protected] Subscribe: [email protected] Unsubscribe: [email protected] List FAQ: http://www.codify.com/lists/ozmoss Other lists you might want to join: http://www.codify.com/lists ---------------------------------------------------------------------------- Support procedure: https://www.codify.com/lists/support List address: [email protected] Subscribe: [email protected] Unsubscribe: [email protected] List FAQ: http://www.codify.com/lists/ozmoss Other lists you might want to join: http://www.codify.com/lists ------------------------------------------------------------------------------ Support procedure: https://www.codify.com/lists/support List address: [email protected] Subscribe: [email protected] Unsubscribe: [email protected] List FAQ: http://www.codify.com/lists/ozmoss Other lists you might want to join: http://www.codify.com/lists-------------------------------------------------------------------------------- Support procedure: http://www.codify.com/lists/support List address: [email protected] Subscribe: [email protected] Unsubscribe: [email protected] List FAQ: http://www.codify.com/lists/ozmoss Other lists you might want to join: http://www.codify.com/lists
