Nice. Another day, another WebEx. :)

From: [email protected] [mailto:[email protected]] On Behalf Of 
Chris Grist
Sent: Wednesday, 27 July 2011 2:55 PM
To: 'ozMOSS'
Subject: RE: DocAve Manager

Aha, I skipped this problem, picked a server that already had java going :)s

From: [email protected] [mailto:[email protected]] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 2:02 PM
To: ozMOSS
Subject: RE: DocAve Manager

Well I should certainly need one or the other. :)

Problem is that the installed JRE throws a "...not correctly installed" error 
and the techs insist the installer files are complete.

What's even whackier is that setenv.bat DOES include paths for both environment 
variables but for some reason points to my D drive. I accepted all defaults 
during installation.

I'm loathe to install the JDK as well because I believe WebSphere uses its own 
modified versions of everything.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]]<mailto:[mailto:[email protected]]> 
On Behalf Of Joseph Clark
Sent: Wednesday, 27 July 2011 2:24 PM
To: ozMOSS
Subject: Re: DocAve Manager

You'll need a JDK installed in order for Tomcat to run.
On Wed, Jul 27, 2011 at 2:18 PM, Paul Noone 
<[email protected]<mailto:[email protected]>> 
wrote:
Hi all,
Has anyone got DocAve running in their environment? I've installed the 
time-limited trial (Manager and Agent) on my Dev farm's WFE and cannot get 
Tomcat to boot up.
When running startup.bat I am receiving the error that: Neither the JAVA_HOME 
nor the JRE_HOME environment variable is defined.
Opening setenv.bat in C:\Program Files (x86)\AvePoint\DocAve5\Manager\WasCE\bin 
I can see that both variables are defined:

set JAVA_HOME=D:\jdk1.6
set JRE_HOME=D:\jdk1.6\jre

But neither of these paths exist.

Is pre-installing JRE or JDK a requisite? Their tech support don't seem to 
think so.

NB: I get a blank screen with no redirect if I try to open DocAve from the 
shortcut provided. And opening docave.html directly just locks up my browser.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney


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