Hello,

The key of your issue is right there.

> May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: 
> [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, 
> neither tag, array, object, number, string or atom, at character offset 0 
> (before "An internal error ha...") at 
> /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225.
> (pf::api::can_fork::notify)

If you understand why it does that you probably fix it.

To me, it looks like it’s configuration related. You you show me the content of 
cat /usr/local/pf/conf/firewall_sso.conf (remove your password)

Thanks,

Ludovic Zammit
Product Support Engineer Principal

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Akamai Technologies - Inverse
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> On May 5, 2021, at 9:47 AM, Jeremy Sinicki via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> wrote:
> 
> May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: 
> [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, 
> neither tag, array, object, number, string or atom, at character offset 0 
> (before "An internal error ha...") at 
> /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225.
> (pf::api::can_fork::notify)

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