Wich PacketFence version are you using ? Thanks,
Ludovic Zammit Product Support Engineer Principal Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On May 6, 2021, at 9:46 AM, Jeremy Sinicki <jsini...@banditlites.com> wrote: > > Hello, > > Here is the output. Thanks for the help. > > cat /usr/local/pf/conf/firewall_sso.conf > [10.13.0.1] > categories=default > port=1813 > cache_updates=0 > password=*********** > username_format=$pf_username > type=FortiGate > # Copyright (C) Inverse inc. > #[192.168.1.254] > #type=FortiGate > #password=s3cr3t > #port=1813 > #[192.168.1.253] > #type=PaloAlto > #key= > # Specific to the PaloAlto firewall , you must use a username and password to > fetch the key to use (see PaloAlto documentation). > > ____________________________________ > Jeremy Sinicki > > ____________________________________ > From: Zammit, Ludovic via PacketFence-users > <packetfence-users@lists.sourceforge.net> > Sent: Thursday, May 06, 2021 7:17 AM > To: packetfence-users@lists.sourceforge.net > Cc: Zammit, Ludovic <luza...@akamai.com> > Subject: Re: [PacketFence-users] firewall_sso/update is unauthorized > > Hello, > > The key of your issue is right there. > > May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: > [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, > neither tag, array, object, number, string or atom, at character offset 0 > (before "An internal error ha...") at > /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225. > (pf::api::can_fork::notify) > > If you understand why it does that you probably fix it. > > To me, it looks like it’s configuration related. You you show me the content > of cat /usr/local/pf/conf/firewall_sso.conf (remove your password) > > Thanks, > > Ludovic Zammit > Product Support Engineer Principal > > Cell: +1.613.670.8432 > Akamai Technologies - Inverse > 145 Broadway > Cambridge, MA 02142 > Connect with Us: > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=https*3A*2F*2Fcommunity.akamai.com*2F&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833904267*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=Nt30JcXFZiFqah*2BOFIOWQHBt7vDrJ6LsNvun0Rkm66A*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nARUJbLng$> > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=http*3A*2F*2Fblogs.akamai.com*2F&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833904267*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=QKiOciZLnTXNa*2B75uW2cWAm*2FErVBvjSppvEpjPdRwQ0*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nAhFWepbg$> > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=https*3A*2F*2Ftwitter.com*2Fakamai&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833914225*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=hPY2TIKuJCwSyvWBbNUQNNirHyb8myYtL*2F1go6vLCBY*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nAc981YXQ$> > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=http*3A*2F*2Fwww.facebook.com*2FAkamaiTechnologies&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833914225*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=xEy0mN9r*2BH5M*2BvoxnwCIb80dbEI7nBdk*2Fbn5h9EBWeY*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSU!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nAWRDCnHQ$> > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=http*3A*2F*2Fwww.linkedin.com*2Fcompany*2Fakamai-technologies&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833924187*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=ALfqduBCShDbzezqA7nWNNQAoIBLLKo6LQaf2YlwnOI*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nCE7IAkhg$> > > <https://urldefense.com/v3/__https://nam12.safelinks.protection.outlook.com/?url=http*3A*2F*2Fwww.youtube.com*2Fuser*2Fakamaitechnologies*3Ffeature*3Dresults_main&data=04*7C01*7Cjsinicki*40banditlites.com*7C249494df0ecf4b78faf808d91089eb77*7Cf97b79b3c52f412c8e2f461c9271bf2c*7C0*7C0*7C637559006833924187*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=l8IVr2ek9tVUYL3p2solbplZgjZ8ydyl4sWkO7zcjvY*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSU!!GjvTz_vk!H9KVBPrvt21aZQ-stkN5c_tx6DzPo5Fpt9V7k5jN-QzdG-_sexYl0nCYL-up3A$> > > > > On May 5, 2021, at 9:47 AM, Jeremy Sinicki via PacketFence-users > <packetfence-users@lists.sourceforge.net > <mailto:packetfence-users@lists.sourceforge.net>> wrote: > > May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: > [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, > neither tag, array, object, number, string or atom, at character offset 0 > (before "An internal error ha...") at > /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225. > (pf::api::can_fork::notify)
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