Wich PacketFence version are you using ?

Thanks,

Ludovic Zammit
Product Support Engineer Principal

Cell: +1.613.670.8432
Akamai Technologies - Inverse
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Cambridge, MA 02142
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> On May 6, 2021, at 9:46 AM, Jeremy Sinicki <jsini...@banditlites.com> wrote:
> 
> Hello,
>  
> Here is the output. Thanks for the help.
>  
> cat /usr/local/pf/conf/firewall_sso.conf
> [10.13.0.1]
> categories=default
> port=1813
> cache_updates=0
> password=***********
> username_format=$pf_username
> type=FortiGate
> # Copyright (C) Inverse inc.
> #[192.168.1.254]
> #type=FortiGate
> #password=s3cr3t
> #port=1813
> #[192.168.1.253]
> #type=PaloAlto
> #key=
> # Specific to the PaloAlto firewall , you must use a username and password to 
> fetch the key to use (see PaloAlto documentation).
>  
> ____________________________________
> Jeremy Sinicki
>  
> ____________________________________
> From: Zammit, Ludovic via PacketFence-users 
> <packetfence-users@lists.sourceforge.net> 
> Sent: Thursday, May 06, 2021 7:17 AM
> To: packetfence-users@lists.sourceforge.net
> Cc: Zammit, Ludovic <luza...@akamai.com>
> Subject: Re: [PacketFence-users] firewall_sso/update is unauthorized
>  
> Hello,
>  
> The key of your issue is right there.
>  
> May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: 
> [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, 
> neither tag, array, object, number, string or atom, at character offset 0 
> (before "An internal error ha...") at 
> /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225.
> (pf::api::can_fork::notify)
>  
> If you understand why it does that you probably fix it.
>  
> To me, it looks like it’s configuration related. You you show me the content 
> of cat /usr/local/pf/conf/firewall_sso.conf (remove your password)
>  
> Thanks,
>  
> Ludovic Zammit
> Product Support Engineer Principal
> 
> Cell: +1.613.670.8432
> Akamai Technologies - Inverse
> 145 Broadway
> Cambridge, MA 02142
> Connect with Us:
>  
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>        
> 
> 
> On May 5, 2021, at 9:47 AM, Jeremy Sinicki via PacketFence-users 
> <packetfence-users@lists.sourceforge.net 
> <mailto:packetfence-users@lists.sourceforge.net>> wrote:
>  
> May 4 22:23:18 packetfence pfqueue: pfqueue(5507) ERROR: 
> [mac:5c:80:b6:f5:49:43] Error handling firewallsso : malformed JSON string, 
> neither tag, array, object, number, string or atom, at character offset 0 
> (before "An internal error ha...") at 
> /usr/local/pf/lib/pf/api/unifiedapiclient.pm line 225.
> (pf::api::can_fork::notify)

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