In the url on the portal, is it HTTP or HTTPS ? What happen if you put the IP instead of the fqdn ?
Thanks, Ludovic Zammit Product Support Engineer Principal Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On May 21, 2021, at 11:56 AM, Ezeh Victor <vickeyzed...@gmail.com> wrote: > > Hi Ludovic, > > I can reach the PF management interface as shown below; > > <image.png> > > On Fri, 21 May 2021 at 16:40, Zammit, Ludovic <luza...@akamai.com > <mailto:luza...@akamai.com>> wrote: > Ping the DNS name, can you reach the PF management interface ? > > Thanks, > > Ludovic Zammit > Product Support Engineer Principal > > Cell: +1.613.670.8432 > Akamai Technologies - Inverse > 145 Broadway > Cambridge, MA 02142 > Connect with Us: <https://community.akamai.com/> > <http://blogs.akamai.com/> > <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!E56aE4ee-NtHDi-SckGp2FeG6-_C_nCitrQEVyw3t4IAojMdFvs0DewBEWd34A$> > > <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!E56aE4ee-NtHDi-SckGp2FeG6-_C_nCitrQEVyw3t4IAojMdFvs0DexOrGCc5w$> > > <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!E56aE4ee-NtHDi-SckGp2FeG6-_C_nCitrQEVyw3t4IAojMdFvs0Dexcwaotrw$> > > <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!E56aE4ee-NtHDi-SckGp2FeG6-_C_nCitrQEVyw3t4IAojMdFvs0Dez-odDWYA$> > >> On May 21, 2021, at 9:33 AM, Ezeh Victor <vickeyzed...@gmail.com >> <mailto:vickeyzed...@gmail.com>> wrote: >> >> Hi Ludovic, >> >> Thank you. You were right. >> >> The internal radius service was up and I had to stop it >> <image.png> >> >> <image.png> >> >> I restarted the radius service on PF and it came up; >> <image.png> >> >> <image.png> >> >> The challenge now is that the captive portal is still not available but this >> time, the browser tries to go the URL of the captive portal when a user >> connects as shown below; >> <image.png> >> >> The Haproxy-portal and httpd-portal services are up and running as shown >> below; >> >> <image.png> >> >> <image.png> >> >> >> Is there any other dependency I should review? >> >> On Fri, 21 May 2021 at 13:59, Zammit, Ludovic <luza...@akamai.com >> <mailto:luza...@akamai.com>> wrote: >> It looks like you have another radius process running. >> >> bin/pfcmd service pf stop >> >> ps -edf | grep radiusd >> >> pkill -f -9 radiusd >> >> bin/pfcmd service pf start >> >> See if it fixes it, otherwise look at the radiusd log to see what’s going on. >> >> radiusd -d /usr/local/pf/raddb -n auth -CX >> >> Thanks, >> >> Ludovic Zammit >> Product Support Engineer Principal >> >> Cell: +1.613.670.8432 >> Akamai Technologies - Inverse >> 145 Broadway >> Cambridge, MA 02142 >> Connect with Us: <https://community.akamai.com/> >> <http://blogs.akamai.com/> >> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!GD1Y1VN7hlfRxpFUozPldn0PUiUN1_-qy4jFAuM1puSQI_BAYDYelx7rvFZ_4A$> >> >> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!GD1Y1VN7hlfRxpFUozPldn0PUiUN1_-qy4jFAuM1puSQI_BAYDYelx64xH5k5w$> >> >> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!GD1Y1VN7hlfRxpFUozPldn0PUiUN1_-qy4jFAuM1puSQI_BAYDYelx7x4pBIPA$> >> >> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!GD1Y1VN7hlfRxpFUozPldn0PUiUN1_-qy4jFAuM1puSQI_BAYDYelx4SdnhE_g$> >> >>> On May 21, 2021, at 5:44 AM, Ezeh Victor <vickeyzed...@gmail.com >>> <mailto:vickeyzed...@gmail.com>> wrote: >>> >>> Hi Ludovic, >>> >>> Further checks revealed this; >>> <image.png> >>> >>> Attempted to start the radius service failed and there is no information on >>> the service using port 1812 that is hindering the service from starting. >>> >>> On Fri, 21 May 2021 at 10:31, Ezeh Victor <vickeyzed...@gmail.com >>> <mailto:vickeyzed...@gmail.com>> wrote: >>> Hi Ludovic, >>> >>> I have restarted all PF services, the hostname set to self-service, domain >>> set to dangote-group.com >>> <https://urldefense.com/v3/__http://dangote-group.com__;!!GjvTz_vk!G_FYqU73Hvd_S3hjH0pz2nsxM960sjT_m-Tnd-5fgLV9Lo-gA231JLR_UPUQbQ$> >>> and the result is same. >>> >>> I checked Radius Logs and this is what I observed; >>> <image.png> >>> >>> That is the reason why the service has refused to start as seen below; >>> <image.png> >>> >>> Efforts to start the service have failed. Any ideas please as this is vital >>> to the configuration as highlighted by PF >>> >>> At the moment, the SSL for Radius uses Let's Encrypt as seen below; >>> <image.png> >>> <image.png> >>> >>> And the HTTP SSL uses Godaddy; >>> <image.png> >>> >>> Will this affect the response or redirection to the portal? >>> >>> On Thu, 20 May 2021 at 16:15, Zammit, Ludovic <luza...@akamai.com >>> <mailto:luza...@akamai.com>> wrote: >>> Keep that ACL and change the URL returned in the radius reply. >>> >>> Do you see the captive portal ? >>> >>> Restart all PF service once you changed the host and domain name. >>> >>> Thanks, >>> >>> Ludovic Zammit >>> Product Support Engineer Principal >>> >>> Cell: +1.613.670.8432 >>> Akamai Technologies - Inverse >>> 145 Broadway >>> Cambridge, MA 02142 >>> Connect with Us: <https://community.akamai.com/> >>> <http://blogs.akamai.com/> >>> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!G_FYqU73Hvd_S3hjH0pz2nsxM960sjT_m-Tnd-5fgLV9Lo-gA231JLRJkmCAIA$> >>> >>> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!G_FYqU73Hvd_S3hjH0pz2nsxM960sjT_m-Tnd-5fgLV9Lo-gA231JLRbtvD2jg$> >>> >>> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!G_FYqU73Hvd_S3hjH0pz2nsxM960sjT_m-Tnd-5fgLV9Lo-gA231JLRCjzGrVg$> >>> >>> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!G_FYqU73Hvd_S3hjH0pz2nsxM960sjT_m-Tnd-5fgLV9Lo-gA231JLRSbpIVUw$> >>> >>>> On May 20, 2021, at 11:12 AM, Ezeh Victor <vickeyzed...@gmail.com >>>> <mailto:vickeyzed...@gmail.com>> wrote: >>>> >>>> Hi Ludovic, >>>> >>>> Reviewing the configuration on WLC, there is an ACL in use to redirect >>>> users that connect to the SSID of interest to PF captive portal; >>>> <image.png> >>>> >>>> I cannot use the DNS name here like I did in PF but from my initial >>>> response, the name resolves to the IP in the ACL which I believe should >>>> work. >>>> >>>> Could this be the problem? >>>> >>>> On Thu, 20 May 2021 at 15:44, Ezeh Victor <vickeyzed...@gmail.com >>>> <mailto:vickeyzed...@gmail.com>> wrote: >>>> Hi Ludovic, >>>> >>>> Kindly find my observations below; >>>> >>>> After certificate installation, I still receive this; >>>> <image.png> >>>> >>>> Your recommendations were followed in your previous email and the config >>>> was changed to https://self-service.dangote-group.com/Cisco::WLC >>>> <https://urldefense.com/v3/__https://self-service.dangote-group.com/Cisco::WLC__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqeKprbLQg$> >>>> and this time around there was not even a prompt from the browser to go >>>> to the captive portal. >>>> >>>> Attempts to visit a site to trigger the captive portal only returned this; >>>> <image.jpeg> >>>> >>>> This is the dns resolution; >>>> <image.png> >>>> >>>> On Thu, 20 May 2021 at 14:25, Zammit, Ludovic <luza...@akamai.com >>>> <mailto:luza...@akamai.com>> wrote: >>>> Hello Victor, >>>> >>>> <PastedGraphic-8.tiff> >>>> >>>> Here put the dns name of the portal: >>>> https://self-service.dangote-group.com/Cisco::WLC >>>> <https://urldefense.com/v3/__https://self-service.dangote-group.com/Cisco::WLC__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqeKprbLQg$> >>>> >>>> The issue now is to make sure that dns name revolves the PF management >>>> interface either local IP or Public IP from the guest (where the device >>>> sits) network. >>>> >>>> Thanks, >>>> >>>> Ludovic Zammit >>>> Product Support Engineer Principal >>>> >>>> Cell: +1.613.670.8432 >>>> Akamai Technologies - Inverse >>>> 145 Broadway >>>> Cambridge, MA 02142 >>>> Connect with Us: <https://community.akamai.com/> >>>> <http://blogs.akamai.com/> >>>> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqfwdi8GTA$> >>>> >>>> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqcdld1VvA$> >>>> >>>> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqfapp-Prg$> >>>> >>>> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!HrDX1Mox1tt24FNmEoFficJm4MvIuCLEM0jEgCeKrctu9xpKVLUVPqdXqzAMUA$> >>>> >>>>> On May 20, 2021, at 9:21 AM, Ezeh Victor <vickeyzed...@gmail.com >>>>> <mailto:vickeyzed...@gmail.com>> wrote: >>>>> >>>>> Hi Ludovic, >>>>> >>>>> Let me kindly explain the scenario here....... >>>>> >>>>> The PF server's internal IP is 172.31.2.89 and resolves internally to >>>>> self-service.dangote-group.com >>>>> <https://urldefense.com/v3/__http://self-service.dangote-group.com__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzwgo0Br6w$>. >>>>> >>>>> We needed Sponsors to be able to approve guest requests over the internet >>>>> without the need for VPN, so a public DNS mapping was done for the same >>>>> name to 80.88.10.20 to make that happen. >>>>> >>>>> The hostname of PF server is; >>>>> >>>>> <image.png> >>>>> >>>>> There is no special configuration for web authentication re-direct as the >>>>> default setup for the captive portal is being used. >>>>> >>>>> This is the switch config; >>>>> <image.png> >>>>> >>>>> Should I change the IP information for the registration URL to the public >>>>> IP? >>>>> >>>>> On Thu, 20 May 2021 at 12:34, Zammit, Ludovic <luza...@akamai.com >>>>> <mailto:luza...@akamai.com>> wrote: >>>>> I’m no mastermind but self-service.dangote-group.com >>>>> <https://urldefense.com/v3/__http://self-service.dangote-group.com__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzwgo0Br6w$> >>>>> is different from 172.31.2.89. >>>>> >>>>> Make sure that you have the correct hostname and domain under >>>>> Configuration > System Configuration > General configuration >>>>> >>>>> If you are using web auth redirection change your URL as well either from >>>>> the switch config in PF or the switch / controller itself. >>>>> >>>>> Thanks, >>>>> >>>>> Ludovic Zammit >>>>> Product Support Engineer Principal >>>>> >>>>> Cell: +1.613.670.8432 >>>>> Akamai Technologies - Inverse >>>>> 145 Broadway >>>>> Cambridge, MA 02142 >>>>> Connect with Us: <https://community.akamai.com/> >>>>> <http://blogs.akamai.com/> >>>>> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzyyXBe2sA$> >>>>> >>>>> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzxMMvUVXw$> >>>>> >>>>> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzw4ZKXRvA$> >>>>> >>>>> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!DpjgWo5gP1LIs1voosgx1XXcF6o5Eymyy_GJIIElLnneSnYkbBldTzxdUL6X1A$> >>>>> >>>>>> On May 19, 2021, at 6:26 PM, Ezeh Victor <vickeyzed...@gmail.com >>>>>> <mailto:vickeyzed...@gmail.com>> wrote: >>>>>> >>>>>> Hi Ludovic, >>>>>> >>>>>> Thank you. >>>>>> >>>>>> The Let's Encrypt option was successful as seen below and the >>>>>> haproxy-admin service was restarted >>>>>> >>>>>> <image.png> >>>>>> >>>>>> >>>>>> When users try tried to access the captive portal, it was stuck on this >>>>>> page. >>>>>> >>>>>> <image.png> >>>>>> >>>>>> All PF services were stopped and started again and users could no longer >>>>>> access the page above that will enable them to access the captive portal. >>>>>> >>>>>> kindly assist as this will affect users by resumption. >>>>>> >>>>>> On Wed, 19 May 2021 at 20:35, Zammit, Ludovic <luza...@akamai.com >>>>>> <mailto:luza...@akamai.com>> wrote: >>>>>> The let’s encrypt integration with PF is pretty simple, it’s baed of the >>>>>> HTTP challenge. >>>>>> >>>>>> If you want to use let’s encrypt service, your DNS name >>>>>> self-service.dangote-group.con needs to resolve a public IP address that >>>>>> is bind to the management interface over 443 and 80. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Ludovic Zammit >>>>>> Product Support Engineer Principal >>>>>> >>>>>> Cell: +1.613.670.8432 >>>>>> Akamai Technologies - Inverse >>>>>> 145 Broadway >>>>>> Cambridge, MA 02142 >>>>>> Connect with Us: <https://community.akamai.com/> >>>>>> <http://blogs.akamai.com/> >>>>>> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!G9vGOTkM6sqOIWJGYig9QvaqBKePkEkTKYSjwBMaDI-M06He7AhwSM7HPuJdbQ$> >>>>>> >>>>>> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!G9vGOTkM6sqOIWJGYig9QvaqBKePkEkTKYSjwBMaDI-M06He7AhwSM5_CpBuXg$> >>>>>> >>>>>> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!G9vGOTkM6sqOIWJGYig9QvaqBKePkEkTKYSjwBMaDI-M06He7AhwSM7Jgb9D1g$> >>>>>> >>>>>> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!G9vGOTkM6sqOIWJGYig9QvaqBKePkEkTKYSjwBMaDI-M06He7AhwSM7Q7-BCow$> >>>>>> >>>>>>> On May 19, 2021, at 1:29 PM, Ezeh Victor <vickeyzed...@gmail.com >>>>>>> <mailto:vickeyzed...@gmail.com>> wrote: >>>>>>> >>>>>>> HIi, >>>>>>> >>>>>>> My packetfence version is v10.2.0. >>>>>>> >>>>>>> I tried using the GUI to upload the required files. >>>>>>> the private key generated when generating a .csr file was used in >>>>>>> conjunction with the .crt file and this was the error message >>>>>>> >>>>>>> <image.png> >>>>>>> >>>>>>> Generating the .csr from the GUI does not generate a private key to be >>>>>>> used in filling the data requirements. >>>>>>> >>>>>>> How can I tackle this? >>>>>>> >>>>>>> Also, trying out the let's encrypt option gives this error when testing >>>>>>> public access >>>>>>> >>>>>>> <image.png> >>>>>>> >>>>>>> What is the procedure to use either? >>>>>>> >>>>>>> On Wed, 19 May 2021 at 13:00, Zammit, Ludovic <luza...@akamai.com >>>>>>> <mailto:luza...@akamai.com>> wrote: >>>>>>> Hello, >>>>>>> >>>>>>> Which PacketFence version are you using ? If it’s a version > v10 use >>>>>>> the GUI for it, otherwise, the server.pem is a bundle of : server.key >>>>>>> server.crt and intermediates if any. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> Ludovic Zammit >>>>>>> Product Support Engineer Principal >>>>>>> >>>>>>> Cell: +1.613.670.8432 >>>>>>> Akamai Technologies - Inverse >>>>>>> 145 Broadway >>>>>>> Cambridge, MA 02142 >>>>>>> Connect with Us: <https://community.akamai.com/> >>>>>>> <http://blogs.akamai.com/> >>>>>>> <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!EcqHJUqV-wetV_DNm6yHnvvryi_qAFOdRAAcDbLbwCFp561F3FVPuGjCi8Wzbg$> >>>>>>> >>>>>>> <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!EcqHJUqV-wetV_DNm6yHnvvryi_qAFOdRAAcDbLbwCFp561F3FVPuGi5eEi6EA$> >>>>>>> >>>>>>> <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!EcqHJUqV-wetV_DNm6yHnvvryi_qAFOdRAAcDbLbwCFp561F3FVPuGjd3VOgFg$> >>>>>>> >>>>>>> <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!EcqHJUqV-wetV_DNm6yHnvvryi_qAFOdRAAcDbLbwCFp561F3FVPuGg54xdavA$> >>>>>>> >>>>>>>> On May 19, 2021, at 4:23 AM, Ezeh Victor via PacketFence-users >>>>>>>> <packetfence-users@lists.sourceforge.net >>>>>>>> <mailto:packetfence-users@lists.sourceforge.net>> wrote: >>>>>>>> >>>>>>>> Hi, >>>>>>>> >>>>>>>> I have been having an issue using a third-party SSL certificate on PF >>>>>>>> for the captive portal. >>>>>>>> >>>>>>>> Based on the documentation, the directive was to change the server.crt >>>>>>>> and server.key files in the /usr/local/pf/conf/ssl/ folder. >>>>>>>> >>>>>>>> I generated the server.csr file using openssl req -new -newkey >>>>>>>> rsa:2048 -nodes -keyout server.key -out server.csr. command >>>>>>>> >>>>>>>> I renamed the corresponding files to server.crt and server.pem and >>>>>>>> copied them to the /usr/local/pf/conf/ssl/ folder and included the >>>>>>>> server.key file generated during the server.csr generation. >>>>>>>> >>>>>>>> After doing this, I restarted the haproxy portal for the change to >>>>>>>> take effect and it failed until I replace the server.pem file with >>>>>>>> the original one. >>>>>>>> >>>>>>>> Please I need assistance with this. >>>>>>>> >>>>>>>> What am I missing? >>>>>>>> _______________________________________________ >>>>>>>> PacketFence-users mailing list >>>>>>>> PacketFence-users@lists.sourceforge.net >>>>>>>> <mailto:PacketFence-users@lists.sourceforge.net> >>>>>>>> https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!C54N4JbJxSylz8oux_xKUlZBH1GUAKLr-30v-tBM_yic5PBVVZ9_bOER9HTRj4iI$ >>>>>>>> >>>>>>>> <https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!C54N4JbJxSylz8oux_xKUlZBH1GUAKLr-30v-tBM_yic5PBVVZ9_bOER9HTRj4iI$> >>>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> >
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