Seconded. If you want free, you'll be expected to figure out many things yourself (what logs are you looking at for snort issues? In my pf testing and production on CentOS boxes, that's /var/log/messages, which helped me figure out most of my snort issues. YMMV), although you may well get help on this list.
Packetfence is an excellent system - very well supported, but complex, and still able to trip up the best of us from time to time. Tim Palmer Network Admin On 12/11/13 4:07 PM, "Sallee, Stephen (Jake)" <[email protected]> wrote: >> With these two issues and limited support I will have to wait >to try this project after further development. > > > >Forgive me if this is out of line, however I must ask. Did you contact >Inverse for professional support? > >No one on this list is beholden to anyone else to provide support. This >is a community list even though Inverse monitors this list closely and >often gives free support. > >However you need to understand the fact that the support on this list is >free, even the support from Inverse. > >PacketFence is NOT a limited support product, Inverse is very capable of >providing anyone with any level of support you should so desire. However >that offering is not free and it should not be. > >If you want immediate support with people who will work with you until >your problem is resolved, Inverse is happy to oblige you. Do not expect >that kind of support to be free or even cheap. > >I do pay Inverse for professional support, they have been exceedingly >helpful, and I often encourage anyone who can to do the same. > >TL;DR? > >Free support (aka Fs) = this list = you get support in our free time (aka >Ft). > >or put another way: > >Ft has a positive corrolation with Fs: so as Ft ↓ so Fs ↓ and as Ft ↑ so >Fs ↑. > >And Cisco TAC style support = $$$ > > >Please do not take this as a personal attack, it is not meant as such. I >simply want to set the record straight about the supportability of >PacketFence. > > > > >Jake Sallee > >Godfather of Bandwidth > >System Engineer > >University of Mary Hardin-Baylor > > > >900 College St. > >Belton, Texas > >76513 > > > >Fone: 254-295-4658 > >Phax: 254-295-4221 > > > > > > > >From: Bryan M [[email protected]] > >Sent: Tuesday, December 10, 2013 7:56 PM > >To: packetfence-users > >Subject: Re: [PacketFence-users] Snort Not Working > > > > > > > >Thanks for writing me back. > > > > >I can get snort to run using service snort start but nothing with >packetfence. Suricata worked tho. I'm also noticing the captive portal >trapping requires the device to have the nic restarted. With these two >issues and limited support I will have to wait >to try this project after further development. > > > > > > >On Tue, Dec 10, 2013 at 12:45 PM, Francois Gaudreault ><[email protected]> wrote: > > >If you take the snort start-up line used by PF, and you remove the > >daemon flag and start that manually, what do you get? > > > >Francois > > > >On 12/8/2013, 10:16 PM, Bryan M wrote: > >> Just tried on Ubuntu and snort also does not start. No error. This > >> is ridiculous. > >> > >> I do get this error in debian when I try to restart pf: > >> > >> Insecure dependency in unlink while running with -T switch at > >> /usr/local/pf/lib/pf/services.pm <http://services.pm> >line 386. > >> > >> > >> On Sun, Dec 8, 2013 at 11:05 AM, Bryan M <[email protected] > >> <mailto:[email protected]>> wrote: > >> > >> Snort shows up as stopped under services on the web interface. > >> When I check the status thru SSH I get: snort|1|0 > >> > >> I installed this on both Debian and Centos with the same issue. > >> What is wrong? > >> > >> I enabled bittorrent detection and it did not give a notice when I > >> was using bittorrent on the network.. > >> > >> Does anyone have snort working with packetfence? Does anyone know > >> what I'm doing wrong? > >> > >> > >> > >> > >> >>------------------------------------------------------------------------- >>----- > >> Sponsored by Intel(R) XDK > >> Develop, test and display web and hybrid apps with a single code base. > >> Download it for free now! > >> >http://pubads.g.doubleclick.net/gampad/clk?id=111408631&iu=/4140/ostg.clkt >rk > >> > >> > >> _______________________________________________ > >> PacketFence-users mailing list > >> >[email protected] > >> >https://lists.sourceforge.net/lists/listinfo/packetfence-users > > > > > >-- > >Francois Gaudreault > >Architecte de Solution Cloud | Cloud Solutions Architect > >[email protected] > >514-629-6775 > >- - - > >CloudOps > >420 rue Guy > >Montréal QC H3J 1S6 > >www.cloudops.com > >@CloudOps_ > > > > > >-------------------------------------------------------------------------- >---- > >Rapidly troubleshoot problems before they affect your business. 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Start your 15-day FREE TRIAL of AppDynamics >Pro! >http://pubads.g.doubleclick.net/gampad/clk?id=84349831&iu=/4140/ostg.clktr >k >_______________________________________________ >PacketFence-users mailing list >[email protected] >https://lists.sourceforge.net/lists/listinfo/packetfence-users ------------------------------------------------------------------------------ Rapidly troubleshoot problems before they affect your business. Most IT organizations don't have a clear picture of how application performance affects their revenue. With AppDynamics, you get 100% visibility into your Java,.NET, & PHP application. Start your 15-day FREE TRIAL of AppDynamics Pro! http://pubads.g.doubleclick.net/gampad/clk?id=84349831&iu=/4140/ostg.clktrk _______________________________________________ PacketFence-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/packetfence-users
