It miss the part with the radius request, do you have something like:
INFO: [f8:2f:a8:cc:8d:a7] handling radius autz request
in the log ?
And if yes paste the log arround this line.

Regards
Fabrice


Le 2015-02-19 10:02, Thomas, Gregory A a écrit :
>
> Fabrice,
>
>  
>
> Here is a sub segment of the log from around the time.
>
>  
>
> Feb 18 16:17:59 httpd.portal(11680) INFO: [f8:2f:a8:cc:8d:a7] Updating
> node user_agent with useragent: 'Mozilla/5.0 (Windows NT 6.3; WOW64;
> rv:35.0) Gecko/20100101 Firefox/35.0'
> (captiveportal::PacketFence::Controller::CaptivePortal::nodeRecordUserAgent)
>
> Feb 18 16:18:00 httpd.portal(11680) INFO: [f8:2f:a8:cc:8d:a7]
> redirected to default
> (captiveportal::PacketFence::Controller::CaptivePortal::checkIfNeedsToRegister)
>
> Feb 18 16:18:00 httpd.portal(11680) INFO: [f8:2f:a8:cc:8d:a7]
> redirected to multi-page registration process
> (captiveportal::PacketFence::Controller::CaptivePortal::checkIfNeedsToRegister)
>
> Feb 18 16:19:31 httpd.portal(11598) WARN: Can't find provisioner for
> f8:2f:a8:cc:8d:a7 since we don't have it's fingerprint
> (pf::Portal::Profile::findProvisioner)
>
> Feb 18 16:19:31 httpd.portal(11598) WARN: Can't find provisioner for
> f8:2f:a8:cc:8d:a7 since we don't have it's fingerprint
> (pf::Portal::Profile::findProvisioner)
>
> Feb 18 16:19:31 httpd.portal(11598) INFO: [f8:2f:a8:cc:8d:a7]
> re-evaluating access (manage_register called)
> (pf::enforcement::reevaluate_access)
>
> Feb 18 16:19:31 httpd.portal(11598) WARN: [f8:2f:a8:cc:8d:a7] Can't
> re-evaluate access because no open locationlog entry was found
> (pf::enforcement::reevaluate_access)
>
> Feb 18 16:19:31 httpd.portal(11598) WARN: Can't find provisioner for
> f8:2f:a8:cc:8d:a7 since we don't have it's fingerprint
> (pf::Portal::Profile::findProvisioner)
>
> Feb 18 16:22:28 httpd.portal(11766) INFO: [f8:2f:a8:cc:8d:a7]
> shouldn't reach here. Calling access re-evaluation. Make sure your
> network device configuration is correct.
> (captiveportal::PacketFence::Controller::CaptivePortal::unknownState)
>
> Feb 18 16:22:28 httpd.portal(11766) INFO: [f8:2f:a8:cc:8d:a7]
> re-evaluating access (redir.cgi called)
> (pf::enforcement::reevaluate_access)
>
> Feb 18 16:22:28 httpd.portal(11766) WARN: [f8:2f:a8:cc:8d:a7] Can't
> re-evaluate access because no open locationlog entry was found
> (pf::enforcement::reevaluate_access)
>
> Feb 18 16:22:39 httpd.portal(11831) INFO: [f8:2f:a8:cc:8d:a7]
> shouldn't reach here. Calling access re-evaluation. Make sure your
> network device configuration is correct.
> (captiveportal::PacketFence::Controller::CaptivePortal::unknownState)
>
> Feb 18 16:22:39 httpd.portal(11831) INFO: [f8:2f:a8:cc:8d:a7]
> re-evaluating access (redir.cgi called)
> (pf::enforcement::reevaluate_access)
>
> Feb 18 16:22:39 httpd.portal(11831) WARN: [f8:2f:a8:cc:8d:a7] Can't
> re-evaluate access because no open locationlog entry was found
> (pf::enforcement::reevaluate_access)
>
>  
>
> --
>
> Gregory A. Thomas
>
> IT Manager, Student Life
>
> University of Wisconsin-Parkside
>
> [email protected]
> </owa/redir.aspx?C=PJoLX1MXo0SU0MLM7GrPmwxJzaMkdtAIgi4jkK-AXpCwJ307G0bt2lvFPw4WGoqQ06Tt1qwrKAA.&URL=mailto%3athomasg%40uwp.edu>
>
> 262.595.2432
>
>  
>
> *From:*Durand fabrice [mailto:[email protected]]
> *Sent:* Thursday, February 19, 2015 6:25 AM
> *To:* [email protected]
> *Subject:* Re: [PacketFence-users] Enabling Page
>
>  
>
> Hello Gregory,
> do you have the log when the device try to connect ?
> Something like cat packetfence.log| grep mac-address
>
> Regards
> Fabrice
>
> Le 2015-02-18 18:54, Thomas, Gregory A a écrit :
>
>     Evening,
>
>      
>
>     I upgraded to 4.6 the day it came out and all seemed to be fine.
>
>      
>
>     Currently, I am getting random users who are getting the page that states 
> their connections are being enabled and need to wait a minute or so. Thing is 
> they have been registered for hours or even weeks. The page does not go away 
> and they are left with no connection.
>
>      
>
>     I have restarted services and rebooted the system, all to no avail.
>
>      
>
>     Any help would be appreciated.
>
>      
>
>     --
>
>     Gregory A. Thomas
>
>     IT Manager, Student Life
>
>     University of Wisconsin-Parkside
>
>     [email protected] 
> <mailto:[email protected]></owa/redir.aspx?C=PJoLX1MXo0SU0MLM7GrPmwxJzaMkdtAIgi4jkK-AXpCwJ307G0bt2lvFPw4WGoqQ06Tt1qwrKAA.&URL=mailto%3athomasg%40uwp.edu>
>
>     262.595.2432
>
>      
>
>      
>
>
>
>
>     
> ------------------------------------------------------------------------------
>
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>
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>
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-- 
Fabrice Durand
[email protected] ::  +1.514.447.4918 (x135) ::  www.inverse.ca
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu) and PacketFence 
(http://packetfence.org) 

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