To follow this up, we've had some recent developments where we've discovered
that users of iOS devices have to remove their wireless profile from the device
and reinstall the profile from the captive portal whenever they change their
network password. The problem they face is that they cannot get onto the
captive portal once they have removed the network profile as the device they
are accessing from is already registered in the database, meaning that they
have to contact helpdesk staff to unregister their device before they can get
back on to the network.
Is there any real reason why registered devices shouldn't be allowed back into
the captive portal to reconfigure? If not, how can I enable that?
Cheers,
Andi
From: Morris, Andi [mailto:[email protected]]
Sent: 12 March 2015 16:34
To: [email protected]
Subject: [PacketFence-users] status page
Hi all,
I'd like a way for users that have previously had their device registered (we
do this automatically from the dot1x settings) to be able to unregister
themselves from within the captive portal.
Thanks to this list I discovered the /status page, which appears to do the job
just fine, however, as this is an eduroam install we currently register the
devices using the full username, including the realm, so that we can see where
they're from. When I get asked to login on the status page I can only login
using my username without the realm, and this then tells me I have no
registered devices against that username.
I presume this is doing an LDAP lookup on my username, is there a way I can
tweak this so that it will recognise my devices?
Version is 4.2.1
Cheers,
Andi
-------------------------------------
Andi Morris
IT Security Officer
Cardiff Metropolitan University
T: 02920 205720
E: [email protected]<mailto:[email protected]>
--------------------------------------
________________________________
[Image removed by sender. Cardiff Metropolitan University - 150 years of
nurturing talent]<http://www.cardiffmet.ac.uk/cardiffmet150>
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