Hi Derek
I had a look and the "Fingerprints.pm" file does not exist.
Can you tell me what the following means:
---------------
Syntax error on line 69 of /usr/local/pf/conf/httpd.conf.d/httpd.admin:
Can't locate pf/os.pm in @INC (@INC contains: /usr/local/pf/conf
/usr/local/fingerbank/lib /usr/local/pf/lib
/usr/local/pf/html/pfappserver/lib /usr/local/lib64/perl5
/usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
/usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .
/etc/httpd) at
/usr/local/pf/html/pfappserver/lib/pfappserver/Controller/Configuration.pm
line 24.\nBEGIN failed--compilation aborted at
/usr/local/pf/html/pfappserver/lib/pfappserver/Controller/Configuration.pm
line 24.\nCompilation failed in require at
/usr/share/perl5/vendor_perl/Catalyst/Utils.pm line 294.\nCompilation
failed in require at (eval 2) line 3.\n
httpd.admin|not started
---------------
I had a look and on my 4.7.0 server I can find the pf/os.pm file but
after upgrading to 5.0.2 the file is no longer there.
Is this what is causing the problems?
Kind regards,
On Thu, 21 May 2015 at 18:56 Derek Wuelfrath <[email protected]> wrote:
> Steve,
>
> That’s much better :)
>
> Can you check if you have the following file on the filesystem:
>
> /usr/local/pf/html/pfappserver/lib/pfappserver/Controller/Config/Fingerprints.pm
>
> If yes, please delete it and restart PacketFence services
>
> Cheers!
> dw.
>
> --
> Derek Wuelfrath
> [email protected] :: +1.514.447.4918 (x110) :: +1.866.353.6153 (x110)
> Inverse inc. (www.inverse.ca) :: Leaders behind SOGo (www.sogo.nu) and
> PacketFence (www.packetfence.org)
>
> On May 21, 2015 at 11:58:33, Steve Allen ([email protected]) wrote:
>
> Hi Derek
>
> I have ran the upgrade again and had the same type of problem.
>
> I have attached a log file of my terminal during the upgrade.
>
> The interesting lines are as follows:
>
> Line 2492 Start of errors.
>
> Line 2861 is me running "service packetfence-config restart"
>
> Line 2913 is me running "service packetfence restart"
>
> Can you take a look at the log file and see if you can see what I'm doing
> wrong.
>
> Kind regards,
>
>
> On Thu, 21 May 2015 at 14:45 Steve Allen <[email protected]> wrote:
>
>> Hi Derek
>>
>> I'll give that a try and post the results later today.
>>
>> Kind regards,
>>
>> On Thu, 21 May 2015 at 14:38 Derek Wuelfrath <[email protected]>
>> wrote:
>>
>>> Steve,
>>>
>>> Can you do ‘service packetfence-config restart’ and check how it
>>> behaves.
>>>
>>> Cheers!
>>> dw.
>>>
>>> --
>>> Derek Wuelfrath
>>> [email protected] :: +1.514.447.4918 (x110) :: +1.866.353.6153
>>> (x110)
>>> Inverse inc. (www.inverse.ca) :: Leaders behind SOGo (www.sogo.nu) and
>>> PacketFence (www.packetfence.org)
>>>
>>> On May 21, 2015 at 09:31:19, Steve Allen ([email protected])
>>> wrote:
>>>
>>> Hi Derek
>>>
>>> Thanks for your help
>>>
>>> I'll await your response as it looks like the best idea would be to
>>> upgrade the current server.
>>>
>>> Kind regards,
>>>
>>> On Thu, 21 May 2015 at 14:23 Derek Wuelfrath <[email protected]>
>>> wrote:
>>>
>>>> Steve,
>>>>
>>>> The backups are the ones you suggested. The backup of the
>>>> /usr/local/pf directory, along with a dump of the DB.
>>>>
>>>> It wouldn’t work if you copy over the whole codebase of 4.7 over
>>>> the newest 5.0.2… the files that can be copied over are the configuration
>>>> files, after having modified them accordingly to the UPGRADE guide if
>>>> needed… Easiest would be to replicate config in a fresh install…
>>>>
>>>> Regarding the DB, you can simply import back the exported schema and
>>>> then apply the schema updates.
>>>>
>>>> The previous upgrade I have tried does not seem to work correctly.
>>>> Below is the output from when I try to restart the PacketFence service
>>>> after the upgrade. (i followed all the items in the upgrade document)
>>>>
>>>> I’ll have a look at what can cause that issue and will advise.
>>>> Cheers!
>>>> dw.
>>>>
>>>> --
>>>> Derek Wuelfrath
>>>> [email protected] :: +1.514.447.4918 (x110) :: +1.866.353.6153
>>>> (x110)
>>>> Inverse inc. (www.inverse.ca) :: Leaders behind SOGo (www.sogo.nu) and
>>>> PacketFence (www.packetfence.org)
>>>>
>>>> On May 20, 2015 at 05:32:07, Steve Allen ([email protected])
>>>> wrote:
>>>>
>>>> Hi Derek
>>>>
>>>> The backups are the ones you suggested. The backup of the
>>>> /usr/local/pf directory, along with a dump of the DB.
>>>>
>>>>
>>>> The previous upgrade I have tried does not seem to work correctly.
>>>> Below is the output from when I try to restart the PacketFence service
>>>> after the upgrade. (i followed all the items in the upgrade document)
>>>>
>>>> *OUTPUT*
>>>> [root@packetfence01 conf]# /etc/init.d/packetfence restart
>>>> Restarting PacketFence...Couldn't require
>>>> pf::services::manager::httpd_portal : Can't use an undefined value as a
>>>> HASH reference at /usr/local/pf/lib/pfconfig/cached_array.pm line 108.
>>>> Compilation failed in require at /usr/local/pf/lib/pf/services/manager/
>>>> httpd.pm line 23.
>>>> BEGIN failed--compilation aborted at
>>>> /usr/local/pf/lib/pf/services/manager/httpd.pm line 23.
>>>> Compilation failed in require at
>>>> /usr/share/perl5/vendor_perl/Module/Runtime.pm line 317.
>>>> Compilation failed in require at (eval 2150) line 3.
>>>> at /usr/share/perl5/vendor_perl/Module/Pluggable.pm line 28
>>>> Couldn't require pf::services::manager::httpd_aaa : Attempt to reload
>>>> pf/services/manager/httpd.pm aborted.
>>>> Compilation failed in require at
>>>> /usr/share/perl5/vendor_perl/Module/Runtime.pm line 317.
>>>> Compilation failed in require at (eval 2157) line 3.
>>>> at /usr/share/perl5/vendor_perl/Module/Pluggable.pm line 28
>>>> Couldn't require pf::services::manager::httpd_proxy : Attempt to
>>>> reload pf/services/manager/httpd.pm aborted.
>>>> Compilation failed in require at
>>>> /usr/share/perl5/vendor_perl/Module/Runtime.pm line 317.
>>>> Compilation failed in require at (eval 2174) line 3.
>>>> at /usr/share/perl5/vendor_perl/Module/Pluggable.pm line 28
>>>> Couldn't require pf::services::manager::httpd_admin : Attempt to
>>>> reload pf/services/manager/httpd.pm aborted.
>>>> Compilation failed in require at
>>>> /usr/share/perl5/vendor_perl/Module/Runtime.pm line 317.
>>>> Compilation failed in require at (eval 2178) line 3.
>>>> at /usr/share/perl5/vendor_perl/Module/Pluggable.pm line 28
>>>> Couldn't require pf::services::manager::httpd_webservices : Attempt to
>>>> reload pf/services/manager/httpd.pm aborted.
>>>> Compilation failed in require at
>>>> /usr/share/perl5/vendor_perl/Module/Runtime.pm line 317.
>>>> Compilation failed in require at (eval 2204) line 3.
>>>> at /usr/share/perl5/vendor_perl/Module/Pluggable.pm line 28
>>>> module pf::cmd::pf::service cannot be loaded
>>>> Can't locate object method "name" via package
>>>> "pf::services::manager::httpd_portal" at /usr/local/pf/lib/pf/
>>>> services.pm line 39.
>>>> Compilation failed in require at /usr/local/pf/lib/pf/cmd/pf/
>>>> service.pm line 59.
>>>> BEGIN failed--compilation aborted at /usr/local/pf/lib/pf/cmd/pf/
>>>> service.pm line 59.
>>>> Compilation failed in require at /usr/share/perl5/Module/Load.pm line
>>>> 27.
>>>> Can't locate pf/cmd/pf/service in @INC (@INC contains:
>>>> /usr/local/pf/lib /usr/local/lib64/perl5 /usr/local/share/perl5
>>>> /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
>>>> /usr/lib64/perl5 /usr/share/perl5) at /usr/share/perl5/Module/Load.pm
>>>> line 27.
>>>>
>>>>
>>>> Usage:
>>>> pfcmd <command> [options]
>>>>
>>>> Commands
>>>> cache | manage the cache subsystem
>>>> checkup | perform a sanity checkup and
>>>> report any problems
>>>> class | view violation classes
>>>> config | query, set, or get help on pf.conf
>>>> configuration paramaters
>>>> configfiles | push or pull configfiles into/from
>>>> database
>>>> configreload | reload the configution
>>>> fingerprint | view DHCP Fingerprints
>>>> floatingnetworkdeviceconfig | query/modify floating network
>>>> devices configuration parameters
>>>> help | show help for pfcmd commands
>>>> ifoctetshistorymac | accounting history
>>>> ifoctetshistoryswitch | accounting history
>>>> ifoctetshistoryuser | accounting history
>>>> import | bulk import of information into
>>>> the database
>>>> ipmachistory | IP/MAC history
>>>> locationhistorymac | Switch/Port history
>>>> locationhistoryswitch | Switch/Port history
>>>> networkconfig | query/modify network configuration
>>>> parameters
>>>> portalprofileconfig | query/modify portal profile
>>>> configuration parameters
>>>> reload | rebuild fingerprint or violations
>>>> tables without restart
>>>> service | start/stop/restart and get PF
>>>> daemon status
>>>> switchconfig | query/modify switches.conf
>>>> configuration parameters
>>>> version | output version information
>>>> violationconfig | query/modify violations.conf
>>>> configuration parameters
>>>>
>>>> Please view "pfcmd help <command>" for details on each option
>>>>
>>>>
>>>> [root@packetfence01 conf]#
>>>>
>>>> On Wed, 20 May 2015 at 06:14 Derek Wuelfrath <[email protected]>
>>>> wrote:
>>>>
>>>>> Hello Steve,
>>>>>
>>>>> I have previously tried to follow the upgrade document but my
>>>>> server keeps dying when I upgrade.
>>>>>
>>>>> Any more details ?
>>>>>
>>>>> If I was to take a backup and DB dump from 4.7.0 and install 5.0.2 on
>>>>> a new server is it possible to just copy the backup files onto the new
>>>>> server and over write the files creating during the 5.0.2 installation?
>>>>>
>>>>> I'm not sure of which backup files you are talking about.
>>>>> Cheers!
>>>>> dw.
>>>>>
>>>>> --
>>>>> Derek Wuelfrath
>>>>> [email protected] :: +1.514.447.4918 (x110) :: +1.866.353.6153
>>>>> (x110)
>>>>> Inverse inc. (www.inverse.ca) :: Leaders behind SOGo (www.sogo.nu)
>>>>> and PacketFence (www.packetfence.org)
>>>>>
>>>>> On May 19, 2015 at 11:25:31, Steve Allen ([email protected])
>>>>> wrote:
>>>>>
>>>>> Hi DW
>>>>>
>>>>> Thank you for your help.
>>>>>
>>>>> I have previously tried to follow the upgrade document but my server
>>>>> keeps dying when I upgrade.
>>>>>
>>>>> If I was to take a backup and DB dump from 4.7.0 and install 5.0.2 on
>>>>> a new server is it possible to just copy the backup files onto the new
>>>>> server and over write the files creating during the 5.0.2 installation?
>>>>>
>>>>> Kind regards,
>>>>>
>>>>>
>>>>>
>>>>> On Tue, 19 May 2015 at 15:15 Derek Wuelfrath <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Steve,
>>>>>>
>>>>>> I need to upgrade from 4.7.0 to 5.0.2.
>>>>>>
>>>>>> Which is great ! ;)
>>>>>>
>>>>>> The method I would like to use is to set up a new server running
>>>>>> 5.0.2 and then import my settings from 4.7.0.
>>>>>>
>>>>>> Is it possible to do it this way?
>>>>>>
>>>>>> If you do not have any custom code (modified PacketFence codebase
>>>>>> outside of extension points and outside of configuration parameters),
>>>>>> that
>>>>>> shouldn’t be too hard to do. Make sure to make a backup of the
>>>>>> /usr/local/pf directory, along with a dump of the DB.
>>>>>>
>>>>>> Once done, upgrade the codebase and go through the UPGRADE guide to
>>>>>> make sure you pay attention to each configuration parameters that may
>>>>>> have
>>>>>> changed. Do not forget about the DB schema upgrade (documented in the
>>>>>> upgrade guide)
>>>>>>
>>>>>> Cheers!
>>>>>> dw.
>>>>>>
>>>>>> --
>>>>>> Derek Wuelfrath
>>>>>> [email protected] :: +1.514.447.4918 (x110) :: +1.866.353.6153
>>>>>> (x110)
>>>>>> Inverse inc. (www.inverse.ca) :: Leaders behind SOGo (www.sogo.nu)
>>>>>> and PacketFence (www.packetfence.org)
>>>>>>
>>>>>> On May 18, 2015 at 08:28:30, Steve Allen ([email protected])
>>>>>> wrote:
>>>>>>
>>>>>> Hi
>>>>>>
>>>>>> I need to upgrade from 4.7.0 to 5.0.2.
>>>>>>
>>>>>> The method I would like to use is to set up a new server running
>>>>>> 5.0.2 and then import my settings from 4.7.0.
>>>>>>
>>>>>> Is it possible to do it this way?
>>>>>>
>>>>>> Kind regards,
>>>>>>
>>>>>>
>>>>>> ------------------------------------------------------------------------------
>>>>>> One dashboard for servers and applications across
>>>>>> Physical-Virtual-Cloud
>>>>>> Widest out-of-the-box monitoring support with 50+ applications
>>>>>> Performance metrics, stats and reports that give you Actionable
>>>>>> Insights
>>>>>> Deep dive visibility with transaction tracing using APM Insight.
>>>>>>
>>>>>> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y_______________________________________________
>>>>>> PacketFence-users mailing list
>>>>>> [email protected]
>>>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users
>>>>>>
>>>>>>
------------------------------------------------------------------------------
One dashboard for servers and applications across Physical-Virtual-Cloud
Widest out-of-the-box monitoring support with 50+ applications
Performance metrics, stats and reports that give you Actionable Insights
Deep dive visibility with transaction tracing using APM Insight.
http://ad.doubleclick.net/ddm/clk/290420510;117567292;y
_______________________________________________
PacketFence-users mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/packetfence-users
