Hi Gary,
That’s very odd.

I’d like to debug this off list with you for a bit to cut down on the back and 
forth.

Email me directly with your contact information and I’ll be in touch.

Regards,
--
Louis Munro
[email protected]  ::  www.inverse.ca 
+1.514.447.4918 x125  :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

> On Feb 11, 2016, at 16:59 , Gary Stansbury <[email protected]> wrote:
> 
> Hello,
> 
> I've just upgraded from 4.7 to 5.6.1 and worked through all the upgrade doc, 
> fixed all my violation syntax, upgraded the db schema incrementally from 4.7 
> to 5.0 to 5.1 to 5.2 blah blah all the way to 5.6, added the db credentials 
> to pfconf.conf, and generally gotten the thing working again, but I see that 
> the accounting sections of the packetfence server and packetfence-tunnel 
> servers are now using sql accounting whereas the 4.x series did not.  This is 
> causing me some trouble that I need some help working out, if I leave the 
> "sql" and "packetfence" statements enabled in 
> 
> /usr/local/pf/conf/radiusd/packetfence
> 
> I receive a onslaught of messages like these:
> 
> Thu Feb 11 16:44:13 2016 : Error: [sql] Couldn't update SQL accounting ALIVE 
> record - Result consisted of more than one row
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: Cannot store result
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: MySQL error 'Result 
> consisted of more than one row'
> Thu Feb 11 16:44:13 2016 : Error: rlm_perl: No or invalid reply in RPC 
> communication with server. Check server side logs for details.
> Thu Feb 11 16:44:13 2016 : Error: [sql] Couldn't update SQL accounting ALIVE 
> record - Result consisted of more than one row
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: Cannot store result
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: MySQL error 'Result 
> consisted of more than one row'
> Thu Feb 11 16:44:13 2016 : Error: [sql] Couldn't update SQL accounting ALIVE 
> record - Result consisted of more than one row
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: Cannot store result
> Thu Feb 11 16:44:13 2016 : Error: rlm_sql_mysql: MySQL error 'Result 
> consisted of more than one row'
> Thu Feb 11 16:44:13 2016 : Error: rlm_perl: An error occurred while 
> processing the accounting RPC request: An error occured while processing the 
> MessagePack request return code (500) at /usr/local/pf/lib//pf/radius/rpc.pm 
> <http://rpc.pm/> line 47.
> Thu Feb 11 16:44:13 2016 : Error: rlm_perl: An error occurred while 
> processing the accounting RPC request: An error occured while processing the 
> MessagePack request return code (500) at /usr/local/pf/lib//pf/radius/rpc.pm 
> <http://rpc.pm/> line 47.
> Thu Feb 11 16:44:13 2016 : Error: rlm_perl: An error occurred while 
> processing the accounting RPC request: An error occured while processing the 
> MessagePack request return code (500) at /usr/local/pf/lib//pf/radius/rpc.pm 
> <http://rpc.pm/> line 47.
> 
> 
> in my radius.log, and utilization on the db and on the pf server gets pretty 
> high and I end up getting user complaints of having to retry logging in to 
> the wifi repeatedly to gain access.
> 
> Any hints on what I may have missed in my upgrade or what to do to fix this 
> accounting issue?  For now I've just disabled accounting all together in 
> 
> /usr/local/pf/conf/radiusd/packetfence
> 
> by remming out the "sql" and "packetfence" statements. 
> 
> Incidentally, I was initially also experiencing the issues detailed in bug 
> 1169 with the acct_stop and acct_update stored procedures and replaced them 
> according to the patch, which did resolve those acct_stop and acct_update 
> errors, but now I'm faced with these similar errors.  Little help please!
> 
> Thanks,
> 
> -- 
> Gary Stansbury
> Network Engineer
> Troup County Board of Education, LaGrange, GA
> 706-594-3928
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