Hi,
We've been using Packetfence ZEN 6.4 with Ruckus ZoneDirector for a while, to authentication user against AD before putting them into production VLAN. It was working fine until recently that users report that when they doing authentication in captive portal, they start seeing the message "Unable to detect network connectivity. Try to restarting your web browser or opening a new tab to see if your access has been successfully enabled." They tried to turn off/on WiFi and they will see "Your network should be enabled within a minute or two. If it is not reboot your computer", if they wait for around 15 mins, sometimes they found their device could fall into production VLAN. During the issue happens to user, we could see in ZoneDirector that the client device were still in registration VLN, and from packetfence admin portal, user mac address "Info" page, the role is set to a registered role. If we delete the client connection manually from ZoneDirector GUI, we found the client device will re-connect and fall into the production VLAN. We tried one suggestion from this mailing list, toggle $TRUE and $FALSE for synchronize_locationlog in /Switch/Ruckus.pm#L190, and restart httpd.portal, but made no difference. We captured the packetfence.log, and found some warning but not sure if it's related to the issue. httpd.portal(2282) WARN: [mac:ab:cd:00:00:12:34] Use of uninitialized value in concatenation (.) or string at /usr/local/pf/lib/pf/authentication.pm line 284. httpd.portal(2282) WARN: [mac:ab:cd:00:00:12:34] Calling match with empty/invalid rule class. Defaulting to 'authentication' (pf::authentication::match) httpd.portal(2245) WARN: [mac:ab:cd:00:00:12:34] Can't re-evaluate access because no open locationlog entry was found (pf::enforcement::reevaluate_access) Please advise what we could do to troubleshoot the issue. Thanks for your time. Regards, Tom ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ PacketFence-users mailing list PacketFence-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/packetfence-users
