Hello Barry,
when the error happen , is it when you try to do web-auth or out of band
? (if you have the httpd.portal.access lines when you hit the portal)
Because it looks that packetfence is not able to fetch your ip address.
Also to reevaluate an access on Ruckus SmartZone packetfence use the web
api of the controller, so you need to fill the webservice tab in the
switch config (pf side).
Regards
Fabrice
Le 2018-01-16 à 03:42, Support Procyon Networks via PacketFence-users a
écrit :
>
> Dear Reader,
>
>
>
> I got problems to use pf in combination with a ruckus smartzone
> controller, out of band, webauth. I want users who connect to the
> guest ssid to get the portal and register with there email.
>
>
>
> I configured the smartzone controller according to
> PacketFence_Network_Devices_Configuration_Guide. Rest of the settings
> is all default.
>
>
>
> When a client connect to the guest ssid he gets a application error
> “Application error : Caught exception in
> captiveportal::Controller::Root” full error message is at the of this
> mail.
>
> This happens with when using pf 7.3
>
>
>
> When using pf 7.2 users who connect to the guest ssid do get the
> portal, they can select email-based registration, they enter there
> email, now they should get internet access for 10 min, but they don’t,
> “Unable to detect network”, rebooting or waiting doesn’t help. I can
> see on a other device that I get the mail with the registration link,
> this does work, but the device doesn’t get access.
>
> Correct me if I am wrong but pf should communicate with the ruckus
> controller to signal that this device should given access. Now when
> looking with wireshark I can see there is no communication between de
> controller and pf except snmp get request from pf to controller that
> are random/time interval, but not in sync with registration.
>
>
>
> Maybe I do something wrong in the basis, I can imagine that I have to
> bind the ruckus controller “switch” some how to the portal(?),but I
> also can imagen that this is not needed because the ip of the
> controller is inside the portal request.
>
>
>
> If some one can help me with this, that would be great.
>
>
>
> I am using the OVF verions of pf
>
>
>
> Ruckus smartzone 3.5.1.0.862 I had version 3.4.2.0.152 before this
> with the same results.
>
>
>
> Best Regards
>
>
>
> Barry
>
>
>
>
>
> Here the full error message portal with pf 7.3
>
>
>
>
>
> Application error : Caught exception in
> captiveportal::Controller::Root->getLanguages "Can't call method
> "normalizedIP" on an undefined value at
> /usr/local/pf/html/captive-portal/lib/captiveportal/PacketFence/Model/Portal/Session.pm
> line 249." Caught exception in
> captiveportal::Controller::Root->setupLanguage "Can't use string ("0")
> as an ARRAY ref while "strict refs" in use at
> /usr/local/pf/html/captive-portal/lib/captiveportal/PacketFence/Controller/Root.pm
> line 189." Caught exception in
> captiveportal::Controller::Root->setupDynamicRouting "Can't call
> method "normalizedIP" on an undefined value at
> /usr/local/pf/html/captive-portal/lib/captiveportal/PacketFence/Model/Portal/Session.pm
> line 249." Caught exception in
> captiveportal::Controller::Root->dynamic_application "Can't call
> method "execute" on an undefined value at
> /usr/local/pf/html/captive-portal/lib/captiveportal/PacketFence/Controller/Root.pm
> line 156."
>
>
>
>
>
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--
Fabrice Durand
[email protected] :: +1.514.447.4918 (x135) :: www.inverse.ca
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu) and PacketFence
(http://packetfence.org)
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