Same here. Trick did not work.

Peter Truax
Network Administrator
(360) 688-2240
Saint Martin's University
5000 Abbey Way E
Lacey, WA 98503

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From: Hubert Kupper via PacketFence-users 
<[email protected]>
Sent: Thursday, January 9, 2020 9:07 PM
To: [email protected]
Cc: Hubert Kupper <[email protected]>
Subject: [External] Re: [PacketFence-users] R: Fingerbank and softnet_stat 
issues with version 9.2

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Hello Giacinto,

I did your trick but for us it doesn't work. Shortly after saving the API KEY 
again, the email with 300 lookups per hour arrived.

Best regards,
Hubert
Am 08.01.20 um 11:48 schrieb Giacinto Caretto via PacketFence-users:
same problem on Fingerbank after upgrade from 9.1 to 9.2 ...
constantly receive the Fingerbank alert email that we have exceeded our 300 
lookups per hour ...

I don't know if a pf or fingerbank bug ..

I have tried this and it is working so far :
1. from FingerBank - General settings Menu  :  cancel the API KEY  (copy the 
string somewhere) and save
2. wait some time, take the next hour .. .
3. reinsert the API key and save

problem missing

classic solution .. I don't know why, but it worked for me


Ciao

Giacinto




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________________________________
Da: Truax, Peter via PacketFence-users 
[mailto:[email protected]<mailto:[email protected]>]
Inviato: martedì 7 gennaio 2020 17:18
A: Packet Fence Users 
([email protected]<mailto:[email protected]>)
Cc: Truax, Peter
Oggetto: [PacketFence-users] Fingerbank and softnet_stat issues with version 9.2

Hello everyone,

We upgraded from 9.0.1 to 9.2 over the Christmas holiday and are experiencing a 
strange issue that was not present before. I am wondering if we have something 
misconfigured or it could be a bug?

The symptoms are that we constantly receive the Fingerbank alert email that we 
have exceeded our 300 lookups per hour. We have received this email every hour 
since we upgraded. Also, our softnet_stat events have gone up to around 500 per 
10 minutes. This is affecting the performance of the server.  I have looked at 
the softnet_stat issue in the past with version 7.4, and have mitigated it by 
increased the net.core.netdev_budget to 4800. After the upgrade to version 9.2, 
we immediately started experiencing the Fingerbank emails as well as the 
increase in softnet_stat.

Anyone know what may have changed with 9.2 to cause this? Our 
apache_filters.conf file is all commented. But I am not sure what, if anything 
we need to filter for the captive portal. We hadn't needed to in the past, and 
the logs don't show anything out of the ordinary.

Regards,

Peter Truax
Network Administrator
(360) 688-2240
Saint Martin's University
5000 Abbey Way E
Lacey, WA 98503

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