Hello Tobias,

Le 20-07-26 à 10 h 06, Juraj Tobias via PacketFence-users a écrit :
trying to get EAP-TLS with the new integrated PKI working, but run into problems with actual provisioning on the client computer - on registration wifi all works fine, user (after successfull auth) gets the password and link for the windows agent, however, upon clicking the "Configure" button, an error message appears: "Unable to retrieve your profile file, please contact your local support".
I will need to see the logs.

I have a hunch this has something to do with adding the PKI-generated radius SSL cert to the RADIUS' configuration (not sure if/why this doesn't happen automatically?), as suggested in the installation manual, however, the steps described there are very unclear (actually, there's just a mention not to forget to add it to the config, but the steps how to do that are missing altogetger) - I tried to do it via 'System configuration -> RADIUS -> SSL certificates', however, the "New SSL certificate" form requires me to provide an Intermediate CA, which simply doesn't exist in the integrated PKI's generated CA.

does anyone please know, if:

 1. adding the CA's cert is actually needed?

Yes, it's not yet automatic but you need to copy the ca cert in Configuration -> SSL -> Radius.

 1. what does the error message mean?

wrong profile maybe or dns issue.

 1. where on the server should I be looking for the generated XMLs?

from the laptop itself you can go to https://lost.com//profile.xml
or can anyone point me somewhere where I could find some more info?

thanks a lot!
j.


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