Did you check haproxy_portal.log for any telltale clues ?

In you connection profile what is the redirection URL ?



 

I set it to our company website and initially the connection to guest SSID 
ended up with fetching this page. But then it all was broken

 

Eugene

 

From: Dale Riley <dri...@pinerichland.org> 
Sent: Tuesday, December 20, 2022 5:28 PM
To: ype...@gmail.com
Cc: packetfence-users@lists.sourceforge.net
Subject: Re: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I had it as the IP address only, but changed to redirect using hostname as you 
pictured as part of this troubleshooting.  One thing I noticed on initial setup 
is that you NEED to reboot your APs after setting everything up before it will 
work properly.  

Currently, my clients are able to get to the initial portal pages, enter in the 
email address or SMS phone number, but get the 502 bad gateway about 20 seconds 
after clicking continue button on the entry screen.

 

 

On Tue, Dec 20, 2022 at 8:24 PM <ype...@gmail.com <mailto:ype...@gmail.com> > 
wrote:

And what I’m mad about right now is that with Unifi configured for an external 
gateway pointing to PF all endpoints previously registered with PF and were 
subsequently manually unregistered connect to the SSID without any redirection 
as if it an open SSID. I also ran tcpdump on Unifi controller when they connect 
and silence, no traffic. It seems they are cached somehow within Unifi and it 
allows them without any redirect

 

Eugene

 

From: Dale Riley <dri...@pinerichland.org <mailto:dri...@pinerichland.org> > 
Sent: Tuesday, December 20, 2022 4:48 PM
To: ype...@gmail.com <mailto:ype...@gmail.com> 
Cc: packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> 
Subject: Re: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I just made sure today that PF was updated.

Active directory auth seems to work, further testing on that tomorrow. 

Both SMS and Email guest registration give the same result.

This is out of band.  Unifi is redirecting the captive portal to the DNS name 
of the packetfence install, which is on the server network.  Portal is enabled 
on the management interface. 

I may need to go through and reinstall PF.  I had a lot of trouble getting it 
working initially, and rebuilt everything from scratch to get it to work.  I've 
just been updating using apt up until now.

 

 

On Tue, Dec 20, 2022 at 7:37 PM <ype...@gmail.com <mailto:ype...@gmail.com> > 
wrote:

It looks and sounds we need to create a sub-group of those integrating Unifi 
with PF. 

Are you on the latest version of PF, Dale ?

How do you register the device with the phone number? I believe it is via SMS ?

Is your deployment in-band or out-of-band ?

I followed the instructions described in the PF latest deployment guide

https://www.packetfence.org/downloads/PacketFence/doc/PacketFence_Installation_Guide.pdf

And it seems to work but it is not consistent and I keep running into newly 
discovered problems that I described in the previous email

 

Eugene

 

 

From: Dale Riley via PacketFence-users <packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> > 
Sent: Tuesday, December 20, 2022 5:02 AM
To: packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> 
Cc: Dale Riley <dri...@pinerichland.org <mailto:dri...@pinerichland.org> >
Subject: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I have an install of PacketFence and it's been working fine for months.  Using 
the captive portal with Unifi APs and a controller.  On new registrations, the 
captive portal comes up fine, but when entering an email or phone number for 
registration and clicking continue, you get a 502 Bad Gateway.  I can't find 
any relevant logs.  Any help would be appreciated.

 

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