And your question about the default logo is very relevant. It was on my plans 
to modify it but I couldn’t find in what files of the connection profile 
section it is hidden. Moreover, none of the preview buttons works. Clicking it 
doesn’t show the webpage of how it will look on a live session

 

Eugene

 

From: Dale Riley <dri...@pinerichland.org> 
Sent: Wednesday, December 21, 2022 11:15 AM
To: ype...@gmail.com
Cc: packetfence-users@lists.sourceforge.net
Subject: Re: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

Update:

Proxmox container didn't work since it doesnt have access to the kernel.  
Ubuntu 20.04 and 22.04 i had trouble even getting packetfence installed.

Reinstalled using the 12.1 ISO in proxmox as a regular VM.  Got Unifi working 
and the captive portal works fine.  I'm noticing elements of the UI look 
different so something must not have updated correctly on the old install.

 

Next issue, I can't figure out where to store the custom logo for the captive 
portal.  I have no idea where the default logo and /common folder are and cant 
find them.  I cant find anything documented on where the root folder is that 
the portal is looking at.  Anyone have insight on this?

 

On Wed, Dec 21, 2022 at 8:24 AM Dale Riley <dri...@pinerichland.org 
<mailto:dri...@pinerichland.org> > wrote:

I looked through most of the logs and nothing is happening other than the 502 
return to the client when it happens.

I'm going to rebuild using an ubuntu container in proxmox today, we'll see how 
this goes.

Redirection URL is just our website.

 

 

On Tue, Dec 20, 2022 at 10:17 PM <ype...@gmail.com <mailto:ype...@gmail.com> > 
wrote:

Did you check haproxy_portal.log for any telltale clues ?

In you connection profile what is the redirection URL ?



 

I set it to our company website and initially the connection to guest SSID 
ended up with fetching this page. But then it all was broken

 

Eugene

 

From: Dale Riley <dri...@pinerichland.org> 
Sent: Tuesday, December 20, 2022 5:28 PM
To: ype...@gmail.com <mailto:ype...@gmail.com> 
Cc: packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> 
Subject: Re: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I had it as the IP address only, but changed to redirect using hostname as you 
pictured as part of this troubleshooting.  One thing I noticed on initial setup 
is that you NEED to reboot your APs after setting everything up before it will 
work properly.  

Currently, my clients are able to get to the initial portal pages, enter in the 
email address or SMS phone number, but get the 502 bad gateway about 20 seconds 
after clicking continue button on the entry screen.

 

 

On Tue, Dec 20, 2022 at 8:24 PM <ype...@gmail.com <mailto:ype...@gmail.com> > 
wrote:

And what I’m mad about right now is that with Unifi configured for an external 
gateway pointing to PF all endpoints previously registered with PF and were 
subsequently manually unregistered connect to the SSID without any redirection 
as if it an open SSID. I also ran tcpdump on Unifi controller when they connect 
and silence, no traffic. It seems they are cached somehow within Unifi and it 
allows them without any redirect

 

Eugene

 

From: Dale Riley <dri...@pinerichland.org <mailto:dri...@pinerichland.org> > 
Sent: Tuesday, December 20, 2022 4:48 PM
To: ype...@gmail.com <mailto:ype...@gmail.com> 
Cc: packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> 
Subject: Re: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I just made sure today that PF was updated.

Active directory auth seems to work, further testing on that tomorrow. 

Both SMS and Email guest registration give the same result.

This is out of band.  Unifi is redirecting the captive portal to the DNS name 
of the packetfence install, which is on the server network.  Portal is enabled 
on the management interface. 

I may need to go through and reinstall PF.  I had a lot of trouble getting it 
working initially, and rebuilt everything from scratch to get it to work.  I've 
just been updating using apt up until now.

 

 

On Tue, Dec 20, 2022 at 7:37 PM <ype...@gmail.com <mailto:ype...@gmail.com> > 
wrote:

It looks and sounds we need to create a sub-group of those integrating Unifi 
with PF. 

Are you on the latest version of PF, Dale ?

How do you register the device with the phone number? I believe it is via SMS ?

Is your deployment in-band or out-of-band ?

I followed the instructions described in the PF latest deployment guide

https://www.packetfence.org/downloads/PacketFence/doc/PacketFence_Installation_Guide.pdf

And it seems to work but it is not consistent and I keep running into newly 
discovered problems that I described in the previous email

 

Eugene

 

 

From: Dale Riley via PacketFence-users <packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> > 
Sent: Tuesday, December 20, 2022 5:02 AM
To: packetfence-users@lists.sourceforge.net 
<mailto:packetfence-users@lists.sourceforge.net> 
Cc: Dale Riley <dri...@pinerichland.org <mailto:dri...@pinerichland.org> >
Subject: [PacketFence-users] 502 Bad Gateway on Captive Portal

 

I have an install of PacketFence and it's been working fine for months.  Using 
the captive portal with Unifi APs and a controller.  On new registrations, the 
captive portal comes up fine, but when entering an email or phone number for 
registration and clicking continue, you get a 502 Bad Gateway.  I can't find 
any relevant logs.  Any help would be appreciated.

 

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  _____  

  
<https://www.pinerichland.org/cms/lib/PA01001138/Centricity/Domain/2/PRSD.jpg> 

 

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