> when people are rude to him, i have seen him become exasperated,
> frustrated, and sometimes remind people about common courtesy.
> he's one of the best support engineers with whom i've ever had the
> good fortune to work.

I've been amazed at the level tone he has kept in the face of hostility.  I'm glad to 
have him on our side.
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David Tribble, INRI Hawaii
(808) 625 2118 (v)  (808) 625 6315 (f)

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