>You're both half right:
>
> 1) the client is always right.
> 2) the client doesn't always know what they're talking about.
>
>It is our job as developers, not to -refuse- "silly" requests, but to
>explain
>the pros & cons of the issue. Your job is first and foremost to
>listen to what they say the want, figure out what they
>actually need, and
>try to sell 'em on your solution. When the client can make an
>-informed-
>choice, then you do what he says.
Read on...my reply to Steve (Sabram) explains why I didn't really have
to sell anyone on that. It was one of those things that I really, really
couldn't have worked around (aka the confusion that is the icon on the
application icon launcher button...on the SPT 1500, it's an arrow, on the
SPT 17xx series, it's a little house, on the Visor, it's a house...and none
of them mean anything to completely untrained users. I'd ask Palm to change
it to an open door, but that might infringe on the M$ exit icon, as well as
force us all to add yet another set of parens saying "an open door on the
Palm xxxx's" into our instruction manuals.) Our vendors often just sell the
software, they don't bother with training their clients...and this task
falls
on us...and since we don't specialize in Palms, basically that task falls
on me, and thus, I would never get a chance to write any more apps. (And
believe me, I've trained more than my fair share of people in on the PalmOS)
-Rus
>--
>-Richard M. Hartman
>[EMAIL PROTECTED]
>
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