Well, when you put it like that, it's hard to argue. :)
Another idea is Palm could at least offer developers the first full scale production
runs of a new device, provided marketing didn't
consider it critical to get the device out to the public ASAP. This would at least
give them a slight edge in getting their
software patches ready. You could also release an incremental POSE release at the
same time. A side benefit is any last minute beta
problems might be caught before it got into public hands.
But thanks for taking the time to explain Palm's position.
- Jeff
David Fedor wrote:
> >But I still hold my request that at least in the case of the ARM, Palm
> >makes available a physical "reference device" if possible.
>
> Of course this would theoretically be possible, as such things always are
> used internally during OS and product development. But prerelease (or
> reference) devices are very expensive, and in very short supply, and are
> usually buggy.
>
> Would you pay a few thousand dollars for one, and not complain if it didn't
> work or if it broke, and not take up time from the small set of people who
> could help you diagnose subtle problems and crashes? There's the rub.
>
> We can and do support a very small set of extremely important people on
> prerelease hardware, but it just doesn't work on a large enough scale to be
> reasonable. Thus our reliance on Pose, which is a fabulous tool for such
> things. Not perfect for everything, but great for most situations.
> Software scales well, at no incremental expense, and is easily upgraded as
> bugs are found and fixed.
>
> -David Fedor
> Palm Developer Support
>
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