Hi,
Thanks for the speedy response. Unfortunately, I do not have much more info
than a "Fatal exception" message pops up that requires a soft reset. I
usually test my apps on 3 different ROMS (different devices, different OSs
ranging from OS 3.0 - 3.5.2) using POSE and gremlins and a million cycle
milestone for each cycle. A lot of my apps utilize barcode scanning so I
also do a lot of testing on physical devices. I currently test on 4
different devices (again ranging in OS) but I usually use that for usability
testing(since it would take me a LONG time to generate a million events) and
rely on the gremlins for stability testing but I always perform both
methods.
I think the suggestion you make of wiping the unit is a good one if I can
convince the customer but that is unlikely. Anyway, thanks for the
response.
-Dan
"Steve Mann" <[EMAIL PROTECTED]> wrote in message
news:51107@palm-dev-forum...
>
> At 2:17 PM -0400 5/30/01, Dan Peluso wrote:
>
> >Does anybody have recommendations on how to make my app more
> >protected from this or how to diagnose a weakness in my app that might be
> >exposing this.
>
> Perhaps if you could give us a few more details on what triggers the
> exception we might be able to offer some suggestions.
>
> To figure out if it's an interaction with another application, we
> always ask users that report those kinds of things to do a hard
> reset, wipe out everything, install just our application, and see if
> they can recreate the problem. For less-technical users, this doesn't
> work too well, but the more savvy users are usually happy to give
> this a try.
>
> Also, do you do extensive testing on real hardware _and_ POSE? I just
> ran across a case of one of our applications that worked great on the
> 4.0 ROMs, but not on a real device. As a result of that, we went out
> and got 3.1, palm VII, and 4.0 hardware for real testing. We would
> have done it sooner, but the # of problems related to OS version
> differences wasn't too much of a problem until recently.
>
> Regards,
> Steve Mann
> --
> -------------------------------------------
> Creative Digital Publishing Inc.
> 1315 Palm Street, San Luis Obispo, CA 93401-3117
> -------------------------------------------
> 805.784.9461 805.784.9462 (fax)
> [EMAIL PROTECTED] http://www.cdpubs.com
>
>
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