On Mon, Jun 03, 2002 at 02:14:02PM -0400, Dave Lippincott wrote: > This is kind of off-topic but... > > I have a customer that purchased 60 M105 directly from Palm. So far they've > have had 18 out of box failures. All have exprienced a stylus tracking > problem where after 15-20mins of use, taps are no longer tracked to the > proper locations. Recalibrating the stylus only temproarly corrects the > problem. This happens straight out of the box with no additional software > installed. > > Has any other developer expirenced similar failures? 30% failure rate is > extremely excessive. Palm is swapping out the units as fast as my customer > can return them but I wonder if its a problem that could be corrected in the > field. Palm Support first blames 3rd party sotware but since there is none > installed, they just declair the units defective. > Until there is a 'hardware' forum, I though this may be the best place to > get any feedback.
A customer of mine bought some thousands m105 and had a yield of about 8-10% iirc, but I don't know the kind of defects encountered. In a batch of m500 the failure rate was much lower, around 3% I think. I can get exact figures if needed. Marco -- ======================================================================== Marco Pantaleoni [EMAIL PROTECTED] Padova, Italy [EMAIL PROTECTED] elastiC language developer http://www.elasticworld.org -- For information on using the Palm Developer Forums, or to unsubscribe, please see http://www.palmos.com/dev/support/forums/
