Hello Ben,

Thank you for your response, it has cleared up things for me somewhat.
I think Mr. Colligan should have had you write his open letter! The
following:

BC> Q: Why are we developing products using Windows Mobile?  A: The smartphone
BC> market is growing, and supporting another platform allows us to develop
BC> different kinds of solutions for different customers.

BC> Q: Are we dropping Palm OS? A: No.  We have new PDAs and smartphones that
BC> use Palm OS in development.

Was much more useful and to the point than anything I've managed to
piece together from various news postings on the subject.

As for how much clearer he could have been, the sentence beginning
with "We have a rich product roadmap ..." reeks of PR, and does not
equate to stating that new Palm OS devices are in development. My
interpretation could be interpreted as being anal about semantics,
but consider the target audience :P

Adrien.

Monday, November 14, 2005, 4:21:50 PM, you wrote:

BC> At 04:57 PM 11/14/2005, you wrote:
>>I would have him say something honest, and not engage us in a
>>meaningless PR tango. If the target audience of this open letter is
>>software developers, then the method of delivery for his message was a
>>poor choice. In my experience, software developers tend to be quite
>>logical and do not respond to PR and/or advertising spinning in the
>>same way that the average consumer does.

BC> This message was sent to all developers who are registered to receive email
BC> from the PluggedIn developer program that Palm runs.  However, it looks
BC> like there was a delivery problem, and many developers did not receive
BC> this.  I know I got a copy in my mailbox through my PIP account, but others
BC> did not.

BC> In the note, Ed Colligan said: "We have a rich product roadmap of Palm
BC> OS-based handheld computers, mobile managers AND Treo smartphones that we
BC> intend to deliver. Our Palm OS customer loyalty is extremely high, and we
BC> intend to continue to earn that loyalty with great Palm OS-based 
BC> products."  The information about the Palm OS license was supporting
BC> material.  How clearer should it have been?

BC> The point of the letter was to answer two questions:

BC> Q: Why are we developing products using Windows Mobile?  A: The smartphone
BC> market is growing, and supporting another platform allows us to develop
BC> different kinds of solutions for different customers.

BC> Q: Are we dropping Palm OS? A: No.  We have new PDAs and smartphones that
BC> use Palm OS in development.

BC> -- Ben Combee, Senior Software Engineer, Palm, Inc.
BC>     "Combee on Palm OS" weblog: http://palmos.combee.net/
BC>     Developer Forum Archives:  
BC> http://news.palmos.com/read/all_forums/




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