Hi,

There is a problem with the format of my previous email.

I apologize the inconvenience.

Regards,

Xavier Garcia


2009/11/21 Xavi Garcia <[email protected]>

> Michael,
>
> My comments are also inline.
>
>
>
> 2009/11/20 Michael Miller <[email protected]>
>
> Xavi,
>>
>> My comments are inline.
>>
>
>
>
>>
>> On Thu, Nov 19, 2009 at 2:16 PM, Xavi Garcia <[email protected]>
>> wrote:
>> > Hi,
>> >
>> > My point as admin., talking about HelpDesk,
>> >
>> > Lets say that I have created my image / kickstart file with the programs
>> I
>> > trust and I have tested myself, so everything works fine and I am sure
>> that
>> > my HelpDesk and secondline guys are properly trained to help the users.
>>
>> Yes, if we all lived in a  perfect world that would be the case.
>>
>> > Now, one example is the email client,  they can choose their own
>> software
>> > that can brake lots of things and Help Desk can't help them because they
>> > can't be trained to support everything that comes from their repository,
>> > unless we maintain a custom repository that will cost lots of money.
>>
>> Some of the above is true. Windows ( not in a Active Directory Domain
>> ) allows you by default to install anything.  I think this was the
>> wrong choice for the default behavior in Fedora.  If you read all of
>> the comments associated with that bug.  Someone pointed out the
>> behavior in question, could be changed and should be in a corporate
>> environment. You can also restrict the selections of software.  Based
>> on the policy of your company.  I still feel letting users install the
>> e-mail application you have standardised on is a good idea.  This will
>> help the users from getting frustrated that they can't do anything
>> with out a support call.
>>
>
>
> It will be a great solution but only if they develop a system that is
> robust and  well
> documented. Reading their mailing list I think that only few guys know
> exactly
> how it works, there is not enough documentation (a FAQ page and some
> blogposts)
>  and the commands/options are changing release after release.
>
>
>
>
>>
>> <side note>
>> A e-mail client ( MUA ) should be apart of any business desktop.  I
>> just want to make sure everyone reading is on the same page that this
>> is just being used as a example.  I don't want to get a bunch of hate
>> mail based on using it as a example.
>> </side note>
>>
>> I don't think your argument about having ones own custom repository
>> leads to costing lots of money.  Most large ( if not all )
>> organizations have second or third tear storage ( SAN array, NAS or
>> JBODS ) that they use for this.  I've not worked in a company that has
>> not had a SMB share or NFS share that didn't have approved software,
>> for IT staff to grab from vs downloading the latest version off the
>> Internet.  If you are following a software patch policy that says you
>> test in a test environment.  Then you install on a development
>> environment before you install in production or in a QA environment.
>> You are going to have to store that somewhere, that is shared. Even if
>> you are doing the install by hand.
>>
>>
> Of course, I have my own repositories in my SAN.  Perhaps I didn't express
> my
> point of view as I should. The point here is that mirroring their
> repository is not
> enough, now. If I follow their default policy, I have to create a custom
> repository,
> only with the packages that I really need and it requires time and tests,
> because
> will have broken dependencies, libraries, etc..
>
>
>
>
>>
>> > From the admin./security point of view, now we do not have a standard
>> > environment and the patch policy is broken because we can't test or
>> > prioritize patches .
>>
>> That's true if you don't change the default policy.   It's the same
>> with anything in the network.  The default configuration is never the
>> most secure.  You only get to a non-standard environment because you
>> don't have defined policies. ( or a defined configuration implemented.
>> ) I didn't mean to say this was a good security practice or policy.  I
>> only pointed out that it's a good idea and can cut down on IT staff
>> having to coddling end users.  ( Why is end user self service not a
>> good idea? ) Which I don't think anyone enjoys doing,  Or having to
>> explain why users can't install approved software with out a helpdesk
>> intervention.  This gives the allusion ( to the end user ) that they
>> have some control.  While allowing IT to control what software and
>> what manner it's installed on the system.  At the end of the day if
>> the user likes using Outlook vs Thunderbird. The company has
>> Thunderbird as chosen e-mail reader.  The user is out of luck and is
>> going to have to learn to use it.
>>
>
>
> I do not know exactly how this installation system  works. Perhaps I can
> create a policy somehow and define the packages that can and can't be
> installed,
> but this adds complexity in the system  and it is dangerous.  I believe
> that least
> privilege is key to secure a system. I am sure that many people in this
> list is able
> to find ways to break this system, because complexity means mistakes and
> mistakes
> mean compromise.
>
>
>>
>> > The worst thing is that this 'feature' was undocumented.  We could
>> accept
>> > that this setting is enabled by default, but we need a
>> guide/recommendations
>> > to harden our environment if we want to deploy FC12.  Change the
>> security
>> > model and keep it secret is bad.
>>
>> This is very true and I fully agree with your statement.  I think
>> Fedora has a lot of egg on their face for this one, as they should.
>>
>> > They also say that Fedora is targeted to end users due its life cycle,
>> but
>> > many people is using Fedora for servers/desktops in the enterprise, like
>> me.
>>
>> I think Fedora is a good choice for desktop users if you don't mind
>> upgrading every year or when they drop support for that version. ( I
>> use Fedora at home, work and on my laptop.  If you wanted a longer
>> life cycle and or more stable choice move over to CentOS which has the
>> same documentation as RHEL and same life cycle.  I don't think this
>> would have fizzled down to RHEL and CentOS as it was with Fedora 12.
>>
>
>
>
> I completely agree. I never wanted Fedora for a server environment because
> it is a
> desktop distribution and a test environment for RHEL.   I believe that
> CentOS is the
> right choice because it has been my distribution for many years but ...
> sometimes
> you have no choice ;)
>
> Regards,
>
> Xavier Garcia
>
>
>
>
>>
>>
>> Regards,
>>
>> -mmiller
>>
>> >
>> >
>> > 2009/11/19 Michael Miller <[email protected]>
>> >>
>> >> I think the idea is to provide the same type of control that you have
>> >> with Active Directory and GPO software polices.  Which are based on
>> >> HASH values or Certificates rolled out by GPO.  I don't think the
>> >> developers where looking at it from the same view point of system
>> >> administrators.  Who most likely are going to be in a corporate
>> >> environment. They want software (installs)  to be easy for people
>> >> switching over from Windows.
>> >>
>> >> I say that based on what one of the mission statements ( with a lot of
>> >> paraphrasing on my part. ) from Fedora Project.  I think if you where
>> >> to role this out in a corporate environment this would work out really
>> >> well.  If one was to do it correctly and maintain their own software
>> >> repositories.  Which would decrease the number of help desk calls when
>> >> a user needed some software installed to do there job.
>> >>
>> >> <Personal Opinion>
>> >> I have the view point that if have a based image ( Stripped down OS )
>> >> you reduce security issues because you don't have Acrobat or Flash
>> >> installed on 500 machines in your environment.  You only have Acrobat
>> >> or flash installed on the machines of the people who need to use that
>> >> software.  In a perfect world that would be 10 or 15 people.   Which
>> >> is a different line of thinking from most Microsoft shops where they
>> >> want every machine to be exactly the same to reduce software
>> >> conflicts.
>> >> </Personal Opinion>
>> >>
>> >> Sorry for the rant.
>> >>
>> >> mmiller
>> >>
>> >> On Thu, Nov 19, 2009 at 1:57 AM, Xavier Garcia <[email protected]>
>> >> wrote:
>> >> > Hi guys,
>> >> >
>> >> > First, sorry for my broken english.
>> >> >
>> >> >
>> >> > This is from Dailydave. Have a look at this bug report from RedHat
>> >> > (Fedora12). Hilarious!
>> >> >
>> >> > https://bugzilla.redhat.com/show_bug.cgi?id=534047
>> >> >
>> >> > "Bug 534047 -  All users get to install software on a machine they do
>> >> > not have the root password to"
>> >> >
>> >> > All these years working to have a standard and controlled
>> environment.
>> >> > Now all this is bs and everybody
>> >> > should be able to install whatever they want in a desktop environment
>> >> > because the packages are signed and are trusted (secure).
>> >> >
>> >> >
>> >> > "PackageKit allows you to install signed content from signed
>> >> > repositories
>> >> > without a password by default. It only asks you to authenticate if
>> >> > anything is
>> >> > unsigned or the signatures are wrong. "
>> >> >
>> >> > Fail!
>> >> >
>> >> > Regards,
>> >> >
>> >> > Xavier Garcia
>> >> > _______________________________________________
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