Can't you boot with a Linux live CD (or BartPE Windows lifeCD for that
matter) and check if there's a memory dump? As the encryption is in the
BIOS, you should be able to read the disk.
Can you boot in safe mode?

Bert

On 05/10/2010 23:13, Grymoire wrote:
> We have a problem. We use a full disk encryption product that is
> installed in the BIOS. The systems are Windows XP. The product is
> SafeBoot 4.2.
>
> Our IT department deployed a new agent on all laptops too aggressively,
> This is what happens
>               The system boots up
>               The user gives the BIOS username and password
>               The Login console shows
>               2 seconds passes
>               A Blue Screen appears.
>
> I'm trying to think of a way to intercept the login process,
> and delete the bad file/program, so we can fis the systems.
>
> Some systems use SafeBook 4.3, and we have a solution for that.
> But SafeBoot 4.2 doesn't even have a "Safe Mode" to boot up.
>
> Any ideas? Our IT department has not come up with a solution, and we
> have a lot of unhappy users with unrecoverable disks.
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