I've had problems with invalid keys with Victor Reader Soft from RFBD also. I've even had two cases where it would work for a while then one day it would tell me that my key was invalid. Contacting RFBD about this wasn't particularly easy between leaving messages and waiting for phone calls but the issues did eventually get addressed and straightened out. RFBD seems particularly sensitive to Copyright issues related to the DAISY books. The copy protection of Victor Reader Soft, all the legal talk when loading a book and when I tried to borrow a DAISY book after thirty-five years of borrowing I had to sign an agreement that I would respect RFBD's Copyright agreements with the publishers.
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