That sounds very possible. Nevertheless, it would still be nice to get some
kind of response from support after a week. I mean they got her money. Seems
the least they could do if Pandora broke Hope and an update was in the works
would be to acknowledge a letter from a paying customer and just say so.
However, I don't think that is the case this time, because my Hope is
working fine.
Evan
----- Original Message -----
From: "Brent Harding" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 2:42 PM
Subject: Re: Problem with Hope for Pandora, No Response from Support
I have to wonder if Pandora itself broke Hope again by making some kind of
change to make it not work any more? I heard they have been known for doing
that in the past, and maybe Chris hasn't had time to update it again to
keep up with what Pandora did.
----- Original Message -----
From: "Gary Schindler" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 12:01 PM
Subject: Re: Problem with Hope for Pandora, No Response from Support
Sounds right to me.
----- Original Message -----
From: "Evan Reese" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 11:51 AM
Subject: Re: Problem with Hope for Pandora, No Response from Support
Well, she had a version of Hope on her old XP system, but it wasn't
transferred onto the new system by the person that was hired to take
care of all that stuff. That old copy of Hope didn't ask her for login
info either. If she set up an account on Pandora, then it was a long
time ago and there's no way she would recall the username or password
she used to set that up. She tried registering with the new version, but
it keeps saying that the registration failed and that she should try new
credentials. I did some playing around with Pandora years ago before
Hope was developed, so I did have an account already set up; although I
have no idea what my username and password are for that now.
So basically, if I understand correctly, we need to go to Pandora itself
and either recover her old username and password, or create a new
account. Then use those to log into the account. Then Hope will log her
in automatically after that. Do I have that right?
Thanks much.
It would still be nice to know why we can't get a response from the
support address.
Evan
----- Original Message -----
From: "Matthew Bullis" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 1:04 AM
Subject: Re: Problem with Hope for Pandora, No Response from Support
Are you sure you have an already activated account? If not, there is
the register button that helps you create a new account.
Matthew
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