Thanks all, we looked around and found the old Pandora login info and it
worked. Hope is now up and running and she is very happy.
Thanks again.
Evan
----- Original Message -----
From: "Christopher Chaltain" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 2:59 PM
Subject: Re: Problem with Hope for Pandora, No Response from Support
You definitely need to log into Pandora with Hope. If you're not being
prompted, that's probably because Hope remembers your log in
information. If this is a new install of Hope then you will need to log
into Pandora at least once or create a new account. If you're trying to
use the same account information, such as the same user ID, then it will
fail. As you said, try going to the Pandora page to retrieve the log in
information or try to register with a different account name.
On 31/08/12 12:01, Gary Schindler wrote:
Sounds right to me.
----- Original Message ----- From: "Evan Reese" <[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 11:51 AM
Subject: Re: Problem with Hope for Pandora, No Response from Support
Well, she had a version of Hope on her old XP system, but it wasn't
transferred onto the new system by the person that was hired to take
care of all that stuff. That old copy of Hope didn't ask her for login
info either. If she set up an account on Pandora, then it was a long
time ago and there's no way she would recall the username or password
she used to set that up. She tried registering with the new version,
but it keeps saying that the registration failed and that she should
try new credentials. I did some playing around with Pandora years ago
before Hope was developed, so I did have an account already set up;
although I have no idea what my username and password are for that now.
So basically, if I understand correctly, we need to go to Pandora
itself and either recover her old username and password, or create a
new account. Then use those to log into the account. Then Hope will
log her in automatically after that. Do I have that right?
Thanks much.
It would still be nice to know why we can't get a response from the
support address.
Evan
----- Original Message ----- From: "Matthew Bullis"
<[email protected]>
To: "PC Audio Discussion List" <[email protected]>
Sent: Friday, August 31, 2012 1:04 AM
Subject: Re: Problem with Hope for Pandora, No Response from Support
Are you sure you have an already activated account? If not, there is
the register button that helps you create a new account.
Matthew
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Christopher (CJ)
chaltain at Gmail
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