>
>
>By the way Carolyn, if you e-mail back the person working on your case and
>ask if you can use their Fedex account because of the trouble they've been
>having, he'll probably happily give it to you to you. That way it won't cost
>you to ship them back.
>
>Scott Holder
>
Thanks for advice, Scott, but tried with the first return. When I 
bought RAM, I also bought HD and ATA card. They told me I needed a 
bracket for drive, which I bought. When I opened up and looked 
around, I called and asked what I needed bracket for. They gave me 
their Fedex account # for that. When I went to return the first two 
RAM DIMMS, I told them I already had their Fedex # from returning the 
bracket and asked if I could send it back that way. They said no. 
Although, now that it's happened twice, maybe this time they would 
let me. I don't want to just use the number. They might not accept it 
and if they return it to me, I might not have enough days since they 
issued the RMA number to get it back to them (I believe they have to 
have it within 10 days of issuing #).

Carolyn

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